Emperor Hot Tub Review

This must be one of Arun's longer deliveries requiring considerable patience for which he must be complimented.

This is our third hot tub having had them in each of our last two houses. 

Having decided quite quickly on the Emperor, the colour and extras, it was ordered and paid for last December for supply and delivery pre-Christmas. 

This tub is great value due to its size, power and number of jets.  There was one due to arrive just before Christmas and it was exactly the right specification.

Installation whilst not difficult required the hiring of a large mobile crane to lift the tub over the house as it would not fit through the side gate.  Arun was helpful finding companies within the area who could carry this out.

The large vehicle carrying the crane needed to sit very closely across the front of the house so that dry weather and a calm windless day was essential.

The wet winter and variously named storms (we are up to Katie) required many cancelled and rearranged delivery dates until last Thursday when the long awaited hot tub arrived, was lifted into place and installed.

Arun's advice and reassurance throughout the process has been superb, particularly post-sale. 

His knowledge and experience might well have been expected throughout the sale and purchase but his calls of support when delivery had to be repeatedly rearranged demonstrated his genuine concern about the issues we were experiencing and helped to ease our disappointment.

Thanks Arun. Much appreciated.

David

David ordered the Emperor hot tub in midnight grey and midnight grey cabinet