Thank you both for your help with the purchase of the Duchess Hot Tub, we are delighted with it.
Following our visit, when we spoke to you personally, we had the confidence that Hot Tub Suppliers could deliver what we wanted.
You both have been very professional, friendly and kept us informed.
The delivery was made on Thursday and the installation consultation was completed on Friday, ready for a lovely weekend in our new hot tub.
Thank you once again
David & Carole ordered the Duchess In Pebble Grey
It's a real pleasure to write this review.
The customer service from HotTubSuppliers has been absolutely exceptional from the first phone call for some advice through the buying, install and after care Arun's advice, guidance and help has been been absolutely brilliant.
Quite frankly and with no hyperbole it's the best customer service we have received across any product or service over the last few years.
Following Arun's advice and our own research we bought an Apollo Deluxe in pebble grey and steel and we are absolutely delighted with it. Delivery took a few weeks as we were at the point of the model year when waiting enabled us to get an upgraded system.
The price was extremely competitive in fact far cheaper than many we looked at and the quality and performance has been absolutely top rate.We had a couple of minor snags and they both were dealt with quickly by Arun and his team.
For anyone who has had and enjoyed a Lay Z Spa and is wondering if stepping up to a fully featured tub justifies the considerable extra outlay then the answer is an unqualified yes.
We loved our Lay Z Spa and got a lot of use out of the two (and three pumps) we had over three year period. They are a great fun product but as you would expect at their price point considerably compromised in some aspects of their design, performance and longevity; our considerable use convinced us though that we would get value from going to a full hot tub. The Apollo is extremely efficient and empirically we would judge our electricity use actually going down despite the Apollo Deluxe being considerably more powerful.
Our Apollo Deluxe is fitted with the optional Wifi module and we highly recommend it. We have read about some people having trouble with it but it has been trouble free for us (we have a wifi extender close to the tub) the app isn't great and the initial setup is fiddly but it definitely adds flexibility to running the tub.
So in summary, great company, great product, great service and nice people.
Great service should be rewarded and we can unhesitatingly recommend HotTubSuppliers.
Regards Mike & Cindy
Mike & Cindy ordered the Apollo BP Deluxe with upgrade WIFI adapter .
Can you find another Microsilk hot tub price online apart from hottubsuppliers? This is a Microsilk upgrade on the BISHTA award winning Emperor Hot Tub. After ringing many retailers, comparable products were 30% more!
I ordered through their "design your own" options, to get the bespoke spec. and colours I wanted. I was not disappointed.
A couple of minor issues did come up. The Balboa wifi control did not appear to work and at the time of delivery the spa cover lifter I wanted was not available for a tub this big. Time to test customer service.
Arun and his team have been fantastic! Very helpful and genuinely interested, a lesson that could be learnt by many car showrooms, where the sales person doesn't even want to even talk to after you have paid their company many £££'s!
Hot Tub Suppliers have been a veritable oasis in the desert of my recent retail experiences.
Lou Ordered the Aspire Microsilk in Mother Of Pearl with Midnight Grey cabinet from the build your own section of the website
Hot tub is the best thing we have purchased in years, have told so many people and they cannot believe the price we paid and the service we received was second to none.
There is a garden centre near us with a hot tub company there supplying, and same size as we bought from your company is £29,995.00 on their site (also only 2kw heater) the sales man tried to sell me one but stated no thank you as found one we like, believe me he tried but I had all the information I needed from your website to question him he was not happy.
Steve & Sarah ordered the Poseidon in Mosaic Blue with Oak Cabinet
“The hot tub has been first class!
Easy to set up because of the videos and the after care service has been excellent
Arun is always on hand to give advice on chemical balance and cleaning.
Very pleased and would highly recommend"
Lee Ordered the Apollo Deluxe in pebble grey with steel grey cabinet
We upgraded our spa from an inflatable to the real thing last year to help with mine and my husbands collective back ache .
Along with health benefits , The hot tub has been fantastic both socially and mentally.
We sit in the hot tub with no distractions , we relax, chat & refresh .
The hot tubs is used every day & afterwards we feel so good & the hot tub has really helped our aches and pains .
A great investment .
Susan ordered the Baron 13 hot tub in mosaic blue with oak cabinet .
My tub is absolutely amazing I use it every day and have just done ice bucket challenge whilst the tub was 15 degrees freezing !
Again I'd like to thank you and the guys who delivered the tub they were fab no hassle putting it into my summer house
I love it Kate O'Connor Liverpool x
Kate ordered a Hera in mosaic blue with an oak cabinet.
After many years of my children and I attempting to convince my wife we needed a Hot Tub, she finally gave in. We then spent what seemed like weeks researching Hot Tub vendors, where we got to the point of nearly purchasing one from a vendor showing at the Ideal Home Exhibition recently. However something stopped me, after all these years and a new found eagerness from my wife we chose not to purchase and the reason why!
The more superior offer of the Emperor with everything we required from Hot Tub Suppliers. Unbeatable value for money, for the Hot Tub we always wanted with all of the extras we required as standard. Lighting, jets, connectivity for a price a third of that we were going to pay…
All this, with the added value of excellent customer service from Arun, was the main reason we finally brought our long awaited Hot Tub. It seemed like Arun was always there for me whenever I asked a question, nothing was too much. Everything was done by email or online which suited me. We were able to select the most suitable Tub, accessories, preparation and arrange delivery without any fuss or concern.
The delivery was stress free, completed by Kenny and his helper. We removed one fence panel and the two guys unloaded the Tub through the gap, lowered it down a small drop to the garden and into position in minutes. Setup and commissioning all went as planned and we were up and running within 24hrs from delivery. Like all new toys, the tub is in constant use with someone in it at least 4 days per week, bringing us all so much pleasure. What’s great is all of the free information and guidance Hot Tub Suppliers provide via their internet site and you tube clips.
I have no hesitation with regards to recommending Hot Tub Suppliers to any of my friends, family or any other interested party who are looking to buy a Hot Tub.
Shannon ordered the Emperor hot tub in pebble grey and steel grey cabinet
I just wanted to say a big thank you for so kindly organising and delivering the hot tub to Alesha last week. I hard back from Alesha's mum to say how much she is enjoying it and said 'I've never seen her as calm and relaxed'.
Thank you so much - you have helped a very special little girl to have a dream come true,
All the best,
Starlight Children's Foundation
With Give as you Live you can turn every pound you spend online into funds for Starlight.
Learn more and download the app at www.starlight.org.uk/donate-to-starlight/give-as-you-live
Starlight Children's Foundation ordered a Countesa Deluxe in midnight grey with a midnight grey cabinet.
We recently worked with The Orestone Manor Hotel in Maidencombe, Devon.
They bought two Pebble Grey Zeus Deluxes' along with Drinks Trays, Towel Rails and also Hand Rails.
These two Hot Tubs have gone in their new Coach House Suites which each one has their own private Hot Tub.
For more information on the Orestone Manor Hotel, please see the link below:
Neil at Orestone Manor ordered the Zeus Deluxe in Pebble Grey with Steel Grey cabinet
We first spoke to hot tub suppliers when we have a problem with an existing hot tub where nobody would give us any help or advice .
I spoke to hot tub suppliers and not only did they give me advice over the phone but also emailed some pdf’s and links as well to help me .
It was then later in the year when we decided to upgrade the hot tub and remembered the name and called them up.
We again spoke and discussed options and even drove down to Leicester to see the hot tubs and speak to them.
We ordered the Emperor Deluxe models and we are very happy , we use the hot tub 3 – 4 days a week we find it very relaxing and easy to use.
Hot tub suppliers are always on the end of the phone if we need any advice which is very re assuring and we cannot fault the product or the service
David ordered the Emperor Deluxe hot tub in midnight grey with midnight grey cabinet .
Thank you so much for our new hot tub! Really quick delivery & any problems we had resolved quickly!
Review from Facebook
Coral Ordered the Zeus Deluxe in Pebble Grey with Steel Grey cabinet
We are all over the moon with the tub,
The girls are really chuffed. Many tub parties have already taken place!!
Installation was great although it was extremely wet on the day.
Really pleased thank you very much.
Tony and Gwyneth
Tony & Gwyneth ordered the Countesa 13 in pebble grey with steel grey cabinet
We were looking for a hot tub after our friends had recently purchased a Poseidon from hottubsuppliers.com, however we decided on buying one from another company, we paid a 30% deposit & they promised the tub would be here within 12 weeks.
Coming up to the 10th week my dad phoned them to get some information on the hot tub,they said it would be an extra 2 weeks.... 4 weeks later they then said it would be another 2 weeks.
After 16 weeks my dad decided to cancel the order. They refunded the money 3 weeks later. He then called Arun from hottubsuppliers.com asking for advice on what hot tub to get.
We decided to order the Dynasty hot tub through the “build your own” section on the website. Arun kept us informed all the way through until the delivery day. I kept pestering my dad saying “how long is it going to be?” my dad kept saying “soon” finally after nearly 7 months (from the original enquiry) of waiting the hot tub arrived.
It was quite scary watching the crane lift it over the garage. It is now in place and we are all very happy with it. We are using it every night, it is absolutely fantastic. Dad has put me in charge of looking after the water quality “I haven’t turned it green yet” Thank you to Arun and his team at hottubsuppliers.
Georgia's parents ordered the Dynasty hot tub in pebble grey with oak border using the build your own section of the website
13 years old
Just wanted to send you some pics of the Hot Tub that we love so much. It really sets off the garden in our new home and has been the cherry on top!
The price and quality of the Hot Tub are phenomenal and your service is of the same level... What a pleasure to deal with you guys.
Andy & Dennis
Andy Ordered the Countesa in Pebble Grey with Steel Grey cabinet
This must be one of Arun's longer deliveries requiring considerable patience for which he must be complimented.
This is our third hot tub having had them in each of our last two houses.
Having decided quite quickly on the Emperor, the colour and extras, it was ordered and paid for last December for supply and delivery pre-Christmas.
This tub is great value due to its size, power and number of jets. There was one due to arrive just before Christmas and it was exactly the right specification.
Installation whilst not difficult required the hiring of a large mobile crane to lift the tub over the house as it would not fit through the side gate. Arun was helpful finding companies within the area who could carry this out.
The large vehicle carrying the crane needed to sit very closely across the front of the house so that dry weather and a calm windless day was essential.
The wet winter and variously named storms (we are up to Katie) required many cancelled and rearranged delivery dates until last Thursday when the long awaited hot tub arrived, was lifted into place and installed.
Arun's advice and reassurance throughout the process has been superb, particularly post-sale.
His knowledge and experience might well have been expected throughout the sale and purchase but his calls of support when delivery had to be repeatedly rearranged demonstrated his genuine concern about the issues we were experiencing and helped to ease our disappointment.
Thanks Arun. Much appreciated.
David ordered the Emperor hot tub in midnight grey and midnight grey cabinet
We were looking for a hot tub to complete our newly refurbished house and garden but they all seemed very confusing with different models, specifications and in all cases crazy prices!
Thankfully we found hot tub suppliers whose range was easy to understand, the images were clear and we were able to view videos of the models for a more 3 dimensional view of the range.
With this in mind we travelled to Leicester to meet the company and view the hot tubs close up, in particularly the Perseus Deluxe which we liked. We were able to ask the relevant questions on the product and delivery in person which was very helpful.
I needed to ensure that the hot tub was the correct specification and design and was exactly what I was looking for as I was not only looking for myself but also for my daughter too!
We was so happy with the hot tub and advice given that we placed an order for 2 Perseus Deluxe although ordered different colours and arranged for them to be delivered on the same day and both lifted by a crane into the garden.
Hot tub suppliers helped organise this and liaised with the crane suppliers too.
It’s been nearly a year since the delivery and the hot tubs are great and we are all very happy, we recommend hot tub suppliers for the quality, service and prices of their hot tubs.
Sandra & Hayley both ordered the Perseus Deluxe in pebble grey
We did a lot of searching around the various Hot Tubs supplier web sites. We contacted Arun at Hot Tub Suppliers to enquire about what would be the best type of tub to meet our requirements.
We really wanted to make sure we got the right tub as there are so many different sizes and options available. Arun gave us lots of advice on which one would be best suited to our needs. In the end we decided to purchase a Countesa in mosaic blue.
The process from the initial placement of the order to the tub arriving on our door step was seamless. The delivery was no problem, despite living in a very rural area. The tub is now probably used at least five nights a week as we are really enjoying the Hot Tub experience.
From start to finish we received an efficient service, excellent after sales care, and a top quality Hot tub.
We would recommend anyone wanting to purchase a hot tub to give Hot Tub Suppliers a ring.
John & Allison ordered the Countesa hot tub in mosaic blue with oak cabinet
Thank you so much for the superb pre and post sale advice since supplying our Perseus Hottub. The tub itself is so easy to look after and a great addition to our back garden.
I would whole heartily recommend the investment and delighted I decided to make my investment with a company that cares.
Steve ordered the Perseus Deluxe hot tub in pebble grey with grey cabinet
After visiting many garden centre and subsequently looking on line. I came across Hot Tub Suppliers.
After my first call with Arun he couldn't have been more helpful. Being new to hot tubs, quite honestly I was clueless. But I needn't have worried.
Arun was there for my numerous questions. Sending him pictures of where would be the best place for the tub and which tub would work best. He thought of everything, from the base to making sure I get the right tub with seats facing the right way.
I ended up going for the Pontus. Perfect for what I needed!!!!
After delivery Arun was still on hand for my endless questions.
I would highly recommend this company. The customer service is second to none ...
Alison ordered the Pontus Deluxe hot tub in pebble grey and steel grey cabinet
We wanted a hot tub for the family and more notably for our son who has a disability where he has tightness in his limbs thus reducing flexibility in his joints leading to restricted movement.
We were advised a good hydrotherapy hot tub would assist with helping the tightness/flexibility/movement issues he was experiencing thus leading to an increase in movement and confidence and also as the hot tub was so big, we could sit with him and take extra satisfaction from being together as family.
We bought the Poseidon hot tub and we are very happy , the hot tub is fantastic and the service and delivery was 2nd to none.
As a family we are very happy and our son now has increased flexibility in some joints which is brilliant to see and I do truly feel a reduction in pain.
With the use of a hoist, he use's the hot tub on a regular basis and thoroughly enjoys it. This has been a fantastic investment for the whole family, and only wish we had purchased this sooner.
Derek & Tania ordered a Poseidon in pebble grey with a grey cabinet.
Hot tub VERY popular with the wife & her cronies; I have to serve them Champers and nibbles.
I also love using it, but no one serves me anything.
Reg who is pictured with his daughter Rosie, ordered the Countesa in mosaic blue with copper brown cabinet using the "build your own section" of the website
Got in it last night, what a tub!, so impressed with it, its brilliant !
Just wanted to thank you and the guys who delivered it they were more than pleasant and really helpful and professional they are a credit to you, but the help and the after service has been of the highest quality I would highly recommend the company to anyone I know who is thinking of buying a hot tub!
That you so much Arun it's been stressful but WE! Got there buddy!
Chris ordered the Emperor hot tub in pebble grey with midnight grey surround
From first finding the company’s web site to the delivery of the hot tub and beyond the customer service provided by Arun and his team has been second to none.
The web site allows you to design yourself a bespoke hot tub with differing colour schemes and components. It is easy to negotiate and I confirm that what you think you have ordered is what you get.
Our hot tub had to fit a hole in our decking when it arrived the dimensions from the web site were spot on it fitted with just a few inches to spare all round.
In spite of being ‘bespoke’ the hot tub represented value for money at around 60% of the price of locally available hot tubs of the same specification. Yet there is no compromise on the quality of the product which is excellent.
Arun took the trouble to provide regular updates as the hot tub was shipped from the factory. The delivery team did their work with the minimum of fuss or damage. Not easy in view of the fact that the hot tub had to be lowered through a hole in decking and was beneath a canopy.
There have been a couple of minor issues to resolve since the hot tub was installed. Throughout my dealings with Arun, nothing seems to have been too much trouble for him and his company. Everything that has been promised, has arrived and fitted exactly as promised.
In conclusion this company’s Customer Service is an example that so many others could learn from.
Based on my experiences, I would happily recommend Arun and his team trading as www.hottubsuppliers.com to anyone wishing to purchase a new Hot tub.
Graham ordered the Perseus Deluxe in midnight grey with oak surround from the build your own section of the website
After a lot of research into Hot Tubs we came across Arun at Hottubsuppliers.
There was no question about it, we were going to order our Hot Tub through Arun. He was so helpful and answered all of our questions.
We opted for the Perseus Deluxe. We have two young children and felt this tub would give us plenty of room - and it certainly did.
The Hot tub arrived on the exact week that Arun predicted and it was soo much better than we could have ever expected. We love it! The loungers are our particular favourite.
We go in the tub about 4-5 times a week and absolutely love it. We go in it as a family and also of an evening me and my wife go in it when the children are asleep and it is so relaxing.
We also invested money in buying a shelter, composite decking and a bar area with flat screen TV which really makes a big difference and compliments the hot tub!
I would not hesitate in recommending Arun with his excellent personal service and top quality Hot Tubs.
They offer excellent value for money.
Nathan ordered the Perseus Deluxe model in pebble grey with Oak cabinet using the Build your own hot tub section of the website
All year round myself any my partner love it
Polycarbinated the walls,satin material stappled 2 the ceiling.flashing lights drapped round bk of the mirror gave my roman cleopatra look !
Its lush all my family enjoy it.
Thank you so much.
Lorna ordered the countesa in mosaic blue with oak cabinet
Its amazing how family come around SO much! Haha!
Bubbles Bubbles and more Bubbles!
Fantastic service, fantastic after sales service and a fantastic value for money hot tub! What more can I say....attached a few pics to share with you guys up there! A million thanks!
Kimberley & Stuart ordered the Poseidon in pebble grey with steel grey cabinet via the Design Your Own section of the hot tub suppliers website
Hi arun Ive had my garden finished and hot tub up and running for a couple of months now and I couldn't be more happy with it also I would like to thank you for the great service and everything you have done for us. I will be recommending you to anybody thinking of buying a hot tub. I have also included some photos of it all finished as I said I would. Merry Christmas and a happy new year to u and your family
Danny ordered the Countesa in mosaic blue with oak cabinet
Thank you for all your help with choosing tub and delivery we are all having a great time and enjoying our emperor tub as you can see. Great service and very helpful if I have any questions. Thank you for all your help.
Tina ordered the Emperor hot tub in pebble grey and steel grey cabinet
I kid you not. I got a lovely hot tub by accident.
Let me explain that a little better. On my way to work I was rear-ended and suffered whiplash as did my husband. So after physio etc we were blessed with a cheque from the insurance company.
So what to do with this. Now I am not wealthy! Just a pensioner still doing a bit of occasional supply teaching and my husband is a retired Baptist minister. We wanted to do something with this money that would be beneficial to us.
“HOT TUB !” I suggested. “Oh far too costly to buy and to run and to maintain!” exclaimed the husband, ever cautious.
But off we went to one place after another looking for tubs. I can be quite persuasive! The prices made me blanch.
Undeterred I turned to the internet and that’s where I found Zspa hot tubs. I was amazed at the prices and so I made contacted with Arun.
A few weeks later we went off to view a 2 seater hot tub which suited our budget and just the 2 of us. We liked what we saw. It was small but looked like the real thing.
Arun was very attentive and helpful and saw us through the whole process including setting it the hot tub in our garden.
That hot tub has given us such pleasure and will continue to do so for many years to come. I can thoroughly recommend soaking in a hot tub for arthritic aches and pains.
And what about electricity costs. We have seen no noticeable difference and we have now been running the hot tub for a year. We run it at about 16°C and in the evening it gets turned up to 35°C about an hour before tubbing time. Then it gets turned down again.
One evening round midnight ( yes this retired couple do midnight tubbing!) everything was very quiet and in the distance I could hear a roaring sound.
“Ssssh!” I said to my husband, “Listen to that. Sounds like a lion.” Well I come from South Africa so I know what a roaring lion sounds like.
The roaring continued. Yes it was a lion. Here in the UK. Yes here in Stourport on Severn. You see we are not far from the West Midlands Safari Park.
Can’t promise that you will also hear lions when you are in your tub but you never know what a glass or two of red wine might do!!
I can unreservedly recommend the experience to you and assure you that your bills will not go through the roof.
That’s always the worry isn’t it.
Coreen ordered the Hera hot tub in mosaic blue with oak surround
by George and Susan Shillito, Sutton Coldfield (in retirement 2015)
The first hot day of the year, March 2015, and it was too hot to lay out in loungers in our garden writes George. The whole of our back garden is in full sun from 10.30am to dusk.
Our first thoughts were that perhaps we should install a large paddling pool for when our grandchildren visit and that we could also lounge in on very hot days.
Sue remarked that she had seen 'inflatable spa's for sale at discounted prices. We read a number of reviews on inflatable spa' with a number of reviewers saying that they are 'bulky to store' and never pack down to the box size in which they were delivered. Others also commented 'OK for the first year' but on opening up the second year, air leaks needed to be repaired before being the spa could be put into use.
Our thinking quickly changed and we decided that we needed something that suited US and would also be available for the families and grandchildren (8 off) when they visited.
We were only a couple of days away from Easter weekend and opted to use our weekend both visiting Spa / Hot Tub suppliers and doing 'on line' research.
We quickly found the web site of Hot Tub Suppliers of Leicester. Not only were we impressed by their website and range of Spa's available and the prices of their Spa's we considered to be extremely good value for money. Bearing in mind in no more than 5 days our 'project had grown from a 'a paddling pool for the grandchildren to an now 'adult Hot Tub Spa'.
We were emailed Arun at Hottubsuppliers during the evening of Easter Monday and were impressed to receive his return call by 9.00am the following morning. We expressed our interest in the 'Countesa' to Arun who explained that he would be over at their warehouse that morning showing another potential Countesa buyer the Spa. By midday we were also in Leicester viewer 'the Countesa' ourselves.
There was no pressure from Arun, no hard sell and he answered all our questions that we were able to put to him.
He explained that there was a shipment of Hot Tub due mid may. Our chosen colours were 'pebble grey / white interior housed in grey base. Our luck was in as there was a 'Countesa' to that spec due in the May shipment.
Dealing with Arun and his team at Hottubsuppliers was totally hassle free, with plenty of advice given and gratefully accepted by Sue and myself.
The deal with Hottubsuppliers was done within 1 week of of that blazing March afternoon in our back garden.
So Why Countesa ?
Price - prices quoted from a UK major supplier would have immediately killed our project.
1 lounger and 4 other seats, suited our requirements. It is worth noting that you can actually 'lounge or lay full length' in 2 additional seats in the 'Countesa'.
23 Jets – This I thought was ample knowing full well that for the majority of the time there would be no more than 2 of us in the Spa at anytime.
Being in retirement we are fortunate to be able to use our Countesa at any time or in any weather conditions. We like to make the most of our sunny garden so decided not to enclose our spa in its own enclosure.
We looked at a number of Gazebo's all of which manufacturers stress are not to be considered as permanent structures and not suitable for use in strong winds. I was impressed with the construction and steelwork of the Rowlinson BBQ Gazebo's on sale at our B and Q at £126 (over 60's day £113)
I bought 2 of these, more for the steelwork than for the fabric. Longer term, depending on how long the fabric lasts, I am considering building a single solid, shingle tiles or polycarbonate roof over the framework of the 2 gazebo.
This years project has been the Hot Tub Spa.
Last year years project was the 'astro turf' lawn and replaced our fish pond.
The previous years project was covering over our 6m x 3 m patio.
Next year we intend to sit back and enjoy the fruits of our labours.
Thank-you Arun and your Hottubsuppliers team.
George & Sue ordered the Countesa in pebble grey with steel grey cabinet
We bought a countesa hot tub from hot tub suppliers after being let down by another hot tub supplier.
If we had known what a great service we were going to get from hot tub suppliers we would not have looked elsewhere.
Fantastic service from Arun and his team from placing the order to receiving the hot tub, On the day of the delivery nothing was too much trouble for the delivery guys.
I would highly recommend hot tub suppliers to anybody that is thinking about purchasing a hot tub.
Excellent after sales service too.
Many thanks Arun
David ordered a Countesa in pebble grey with a steel grey cabinet.
We did our research of Hot Tub Suppliers when it was suggested that my wife would benefit from a tub after a serious car accident. We shortlisted companies and decided upon Hot Tub Suppliers based on their feedback, range of Tubs and prices.
Arun was patient as we discussed our needs, advised on the appropriate choice of Tub, the logistics involved, location and of course the delivery. We ordered a less popular colour and had a few weeks wait before it came into stock. The delivery was made easy as we could take down a fence panel and access via the back garden. The delivery guys had to work hard to cross the gravel in the garden, but managed and carefully placed the tub in its new home on our deck. Setup and commissioning were all straight forward and within 24hours we were up and running!
The tub gets used at least 5 days per week and the benefits to my wife’s health are evident.
Lorne ordered the Zeus Deluxe in midnight grey using our design you own section of the website
We purchased an Emperor Hot tub from Hot Tub Suppliers and have nothing but praise for the company and in particular Arun who helped us every step of the way, ensuring that the product selection was correct for our requirements and keeping us informed of progress.
The main reason for purchasing a hot tub was to use for hydrotherapy for our son Christian who has cerebral Palsy and to play a part in getting him ready and developing movement for a Hospital assessment for his suitability for an operation which was positive, and will continue to play an even more important part in preparing Christian for his operation and his post-operative rehabilitation.
Our installation was complex as the hot tub needed to be craned into position, and Arun recommended a Crane company AS Transport and the owner Alan attended himself to ensure that the lift was planned and undertaken both safely and without any problems, and on the day of installation the AS team were fantastic being both extremely professional and going the extra mile to make sure that the hot tub was positioned perfectly.
Whilst our main reason for purchasing was for our son, the hot tub has also had a lot of use at children’s parties and some good old fashioned fun for the family as a whole
It is always worrying buying from the Internet but we would have no hesitation in recommending Hot Tub Suppliers and their partners AS Transport
Paul and Yvette Rogers
Paul & Yvette ordered the Emperor hot tub in midnight grey with midnight grey cabinet
It has taken us a few months before committing to writing a review because we did not want to write a review based on momentary excitement we want it be to realistic based on months of use.
First of all we research a lot and we spoke to many people and to be honest here is where Arun shone, he did not try to sell us anything, he simply answered question after question and gave us brilliant feedback, in fact he challenged our though process to ensure we were 100% sure we want a hot tub. He then talked us through the selection process and installation process and when we finally decided to purchase a Hot Tub we wanted it quickly but Arun helped us to think about what we really wanted and hence we did not take the Hot Tub in stock (he could have sold us this one) he told us to wait and get the product that best suited us. From then on the process was easy a small deposit and then regular updates before the tub arrived.
When the tub arrived the team installed it at our choosen location and, the overall quality of materials and construction is very high.
With respect to the hot tub it takes some experimenting to figure out which jests work best in which seats but the controls are very easy to use. The deep corner seat, is brilliant for the back and there so many other shoulder jets in this hot tub, that relaxing is the name of the game.
However, one of the key features of the hot tub is it has enhanced the quality of life for both family and friends. The hot tub has reinvigorated conversations and fun time and as a result we have enjoyed each others company than much more, we now look forward to spending more time outdoors. Thanks Arun.
Finally, the hot tub its self is of high quality, its easy to use and maintain, has lots of great features and is probably one of the lowest cost hot tubs in terms of money, but do not be put off with the modest cost because there is no compromise on quality, I don’t know for how long Arun will be able to maintain these prices but while he can this tub is a bargain.
So, in summary, a quality product at a very reasonable price. It has had some person benefits in terms of hydrotherapy but it has reinvigorated conversations and brought the family closer.
Therefore if you are looking for a hot tub and want quality and service then I suggest you speak to Arun, addtionally you could say yourself a lot of money as well.
Terry Ordered the Poseidon hot tub in mosaic blue with steel grey cabinet using the "design your own " hot tub section of the website.
I would highly recommend hottubsuppliers.com The service is second to none! Arun goes well beyond the call of duty and takes customer service and customer satisfaction to another level, I highly recommend the company to purchase your hot tub from, you won't find a better company anywhere else, a very personal and fantastic service.
thank you so so much!
Michelle ordered the Apollo Deluxe hot tub in pebble grey with midnight grey cabinet
Atro Lodges we have impeccable standards in style & quality.
we only wanted to work with a quality supplier of hot tubs so we are very happy to be working with Hot Tub Suppliers.
All our hot tubs are supplied by Hot Tub Suppliers & we look forward to working on future projects with them.
Mark has ordered Both Apollo Deluxe & Countesa Models
My hot tub adventure started in 2012 when I first decided I wanted to buy a hot tub to give me some relief from the pressure of work and aching limbs .
I found a website called highland spas and the prices was very low and so I went ahead and ordered a hot tub from them ................. and paid in full.
After the order the delivery which was a few weeks , became a few months and I was struggling to get any firm dates on delivery from the company and also i found it hard to contact the company .
Eventually through sheer persistence , I managed to contact a representative of the company but again I was given false promises which eventually concluded with a cancellation and a request for a refund on a payment on a order which was not delivered.
This also proved very hard to receive and over 9 months after placing the order we received our money back with a harsh lesson learned .
We did not want to go through an experience like that again.
It was during this time that i contacted hot tub suppliers in Leicester , they was very supportive of my plight and reassured me that they do not work the same way as highland spas.
Those words are proven correct as now we have our new Apollo Deluxe hot tub , we are very happy and the troubles and stress of the last 12 months are forgotten as we now have a quality hot tub and the service has been fantastic.
I want to thank Arun and his team for the support and service they have given us and would recommend the service and product of hot tub suppliers to anyone looking for a reliable and trustworthy company with excellent product and business ethics.
Peter ordered an Apollo in pebble grey with a midnight grey cabinet using the build your own section of the website
We are very happy with our Apollo hot tub and also the customer service from hottubsuppliers. We had to arrange the a crane to lift the tub over the house and hottubsuppliers helped us to arrange this and also delivered on time so the whole process went very smoothly. I would like to conclude that hot tub terrific value for money and we would recommend this website to anyone.
Peter & Gillian ordered an Apollo Deluxe in mosaic blue with an oak cabinet.
Over the past few years we have had several cabin holidays in the UK which all had hot tubs.
Despite the fact that it was nice to get away we realised that the main reason for going was the hot tub so it seemed to make perfect sense to see if we could get our own and probably save money in the long run.
We started doing our research by getting quite a few brochures and magazines and a bit of searching on Google which is where we came across Hot Tub Suppliers and decided that seemed to be the best place to buy one.
As seems to be the case with other reviewers we showered Arun with a multitude of questions and he managed to answer them all as well as giving practical advice.
Our only real issue was actually getting the tub in place as we wanted to avoid the very expensive over the house option. Fortunately, Arun had a local contact for us and they were able to get the tub in place with inches to spare.
The tub we finally chose was the Poseidon which is a big one with plenty of options but we did have a large area of dead space behind our garage and we went for the build your own option as we wanted the Atlantis Green colour. Delivery took just under 12 weeks, as promised, which gave us plenty of time to get the electrics sorted as well as laying the concrete base.
Delivery day was easy and we were kept well informed on progress throughout. The electricians connected us up soon after and then it was just a case of fill the tub, press a few buttons, add the bromine tablets and just wait for it to heat up.
We have thoroughly enjoyed using the hot tub over the past few months, usually 4-5 times a week, it's easy to look after and we wouldn't be without it now.
For anyone thinking of getting one and having any doubts we would strongly recommend Hot Tub Suppliers. Thanks again to Arun and the team.
Simon and Andrea
Simon & Andrea ordered the Poseidon in atlantis green with midnight grey cabinet using the build your own hot tub section of the website.
"We’ve always liked the idea of a Hot Tub but the cost always seemed out of our reach. We decided to try a Lay-z-Spa as a cheaper option. With no insulation and not a permanent structure this didn’t really work. So we decided to look into getting a real Hot Tub. After weeks of researching online, finding Hot Tub Suppliers seemed a real possibility that we could actually afford one. We read numerous reviews about various companies. We’ve always been a little dubious of reviews and reading the reviews of Hot Tub Suppliers was no exception. They all seemed really good and the name ‘Arun’ kept coming up and indicating how helpful he was. This really stood out to us as it seemed very personal. So, we decided to go for it and contacted Hot Tub Suppliers regarding our interest in the Countessa. We decided on the Countessa as we felt it really suited our family, and of course the cost was extremely good. We had a reply from Arun within a couple of hours. The reviews were right, from the very beginning Arun was extremely helpful and responded quickly. Over the next few weeks we bombarded Arun with ‘a lot’ of emails and phone calls asking different questions about the Hot Tub, the logistics of getting it into our garden and the general running of it. He was always very patient and understanding, never getting tired of our constant questions! He understood that it’s a big outlay and everything has to be right. The delivery of our Hot Tub didn’t go as smoothly as either of us would have liked, through no fault of either Arun or us, however we were constantly in contact with each other and Arun took a very personal responsibility to ensure we received our Hot Tub. We’ve had our Countessa Hot Tub now for a couple of months…it’s amazing! Every time we sit in it we feel so pleased we decided to get one. If you’re thinking of getting a Hot Tub, look no further than Arun and Hot Tub Suppliers". Nig & Marie Cansdale
Nigel & Marie ordered the Countesa in pebble grey with a steel grey cabinet
Love my new hot tub! What fantastic service I received!
I would recommend anyone interested in buying a hot tub to use this company!
I ordered the hot tub and straightaway I received emails about delivery, how to set up and all information I needed. It's perfect it has 4 seats and 1 lounger seat! Great for me and the girls, colour changing light and stereo system! It included steps and cover.
Just need try and keep hubby and boys out ha! Absolutely love it!!
I ordered from another company who really let me down, 12 weeks later and just kept saying it will be here shortly, I had paid 50% deposit and was getting no answer, eventually I cancelled and used this company instead! What a difference! Thank you!!
Kirsty smith-a very happy and relaxed customer!!
Kirsty ordered a Countesa in midnight grey with a grey cabinet.
We love the Baron Pro, the 7 seater is perfect for socialising and relaxing, our daughter turned 14 a couple of weeks ago and she loved her hottub party with 5 of her friends, the built in lights and music made it a party she’ll remember.
The adults are yet to party in it but we’ve already spent a number of lovely evenings just unwinding with the spa jets on and a glass or two of the good stuff….. heavenly.
The delivery was a smooth operation so thank you for all your help and assistance during the waiting period and the initial set up.
Karen & Cliff ordered the Baron Pro in midnight grey with oak cabinet using the build your own section of the website
We purchased our hot tub from Arun at Hot Tub Suppliers and could not fault the excellent before and after sales service we received.
I kept phoning Arun with questions before our purchase and nothing was too much trouble for him to answer my queries.
The guys that came and delivered our hot tub were very helpful and polite.
We have had out tub a few months now and have used in all weathers.
Nothing better that a cold night a a clear sky.
We were lucky enough to see the meteor shower last week whilst relaxing in our tub.
After talking to other hot tub owners I believe we received excellent value for money.
Wendy ordered the Pontus Deluxe hot tub in pebble grey with a copper brown cabinet & steps using the build your own section of the website
My stress levels have been kept at bay by my wonderful hot tub.
What can I say other than it is the best purchase we have made we in a long time. The service from start to finish was second to none, the delivery time was fantastic and the delivery men were very polite and helpful.
The tub was easy to set up and get started and is of the highest quality.
We have had no problems at all with the tub and the cost of running it has been minimal.
We have gained many new friends and I have friends now who are saving to purchase their own tub and has you can imagine hottub suppliers have come highly recommended to them, we cannot thank you enough for the service and quality of your products,
again many many thanks
Annette ordered the Countesa hot tub in mosaic blue with oak cabinet
Enjoying the Zeus Hot tub,
The one with the four of us in was my birthday celebrations at Christmas
its so nice , even Albert the old english sheepdog wants to join in !!
Lynne ordered the Zeus Deluxe in mosaic blue with oak cabinet
Just recently took delivery of a Zeus Deluxe,
Excellent service /assistance throughout the purchasing/delivery & placing processes
Hot Tub Suppliers & particularly Arun have been of great help.
An absolute pleasure to deal with "real" people.
Paul Davies Hazlemere Buckinghamshire
Paul ordered the Zeus Deluxe in mosaic blue with oak cabinet
We finally took delivery of our Poseidon Hot Tub in October 2014, after weeks of pestering Arun with 101 questions, which he answered quickly and politely – even though I must have tested his patients at times!
We were concerned about making such a large purchase without seeing it first and couldn’t make up our minds on which one to go for but finally decided on the Poseidon as it had more features.
My husband had concerns over the size and when it was delivered I did wondered if it would be too big. The delivery guys were brilliant; they kept us informed on delivery time, were prompt and very polite and helpful.
We had a local farmer put the tub on a teleporter and bring it across the brook at the bottom of our garden. Getting it down the garden and into place was heavy work – it took 4 friends and a lot of sweat but they (I was at work) finally got it in place.
We chose to commission it ourselves and it wasn’t difficult to set it up and get it going. Again Arun was always on hand with advice. We are absolutely delighted with our tub and no, it is definitely not too big.
We’ve had wonderful evenings gazing up at the stars, fantastic afternoons with our young grandchildren squealing with delight and social times with family and friends.
The cover is easy to take on and off and does a very good job of insulating the tub and keeping the water warm. All in all we could not recommend Arun and Hot Tub Suppliers highly enough – thank you
Ray & Niki ordered the Poseidon hot tub in mosaic blue with oak cabinet
I called hot tub suppliers in October to order a hot tub for the Christmas and new year and also as a special surprise for my wife .
Hot tub suppliers were very helpful in helping me select the right model and colour and also tracked the order from manufacture to delivery so I was always aware where my order was.
I even saw a video of the testing of the hot tub in the factory which was fantastic.
As it was a surprise , I worked with Arun at hot tub suppliers to keep it secret and also to ensure the delivery was kept as required, hot tub suppliers not only supplied the hot tub on the 23rd December
But also supplied 10 metres of 25cm wide ribbon so I could gift wrap the hot tub to add to the surprise !
All in all we was very happy with the product and service we received, it’s nice when you buy something and receive proper personal service and this is what we received
We would gladly recommend hottubsuppliers for anyone looking for a quality hot tub at sensible prices, thanks again !
Andrew & Charlotte ordered a Poseidon in pebble grey with a midnight grey cabinet.
Our guests and ourselves are exceedingly happy with the Countesa hot tub
Thank you very much.
For more information on Prospect House please click the link below
Richard ordered the Countesa hot tub in mosaic blue with a oak cabinet
We bought the Hera Hot Tub last month,
The Hot Tub was easy to set up and excellent value for money.
We have used it almost every day since
installed and find it very relaxing after a hard day.
After sales support very helpful and friendly, delighted with whole experience
Jim ordered a Hera in mosaic blue with an oak cabinet.
I can honestly say I have NEVER had such a friendly personal service from any company I have ever bought from.
Arun was brilliant from start to finish. He was instantly available and attentive to everything! From working out how we were going to get it into my garden (no mean feat) to how to use the chemicals. Most companies would just sell you the hot tub and run off laughing to the bank!
I have had the hot tub for months now and Arun still emails me to check all is well and reminds me to let him know if I have any problems. The hot tub is gorgeous. Easy to set up, run and clean, I love the strength of the jets. I also love the lights at night (and the wine glass sits perfectly on one and keeps changing colour. It's very girlie but I love this ;-)). All in all I cannot recommend enough. The level of customer service and quality is second to none.
Cheryl Taylor BSc Hons Psy
Cheryl ordered a Countesa Deluxe in pebble grey with a grey cabinet.
We was looking to get a hot tub for the garden and also crucially in time for my daughter’s birthday, we found Hot Tub Suppliers and saw some very good prices for the models in the range
Not only did we get a fantastic hot tub but hot tub suppliers kept us informed on the delivery and progress of the order until it was delivered in time for the party.
It really helped to know this part of the project was taken care of with constant updates being send so we was always in the picture,”
Brent ordered the Perseus Deluxe in pebble grey with midnight grey cabinet.
Thanks again for the lovely hot tub!!!
The Jay is a small family run farm in a peaceful and beautiful environment. It has six acres of pasture surrounding a 1.5 acre pool fed from natural springs. It has abundant plant, insect and animal life and is the perfect place to spend a few hours or even a few days fishing or simply enjoying the surrounding area with its many attractions.
For more information click the link http://www.jayfarm.co.uk/
Richard & Becky ordered the Countesa hot tub in pebble grey with grey cabinet
I was in the tub at 5 this morning watching the sun rise over the woods with a brew.
It’s nice to also see your lads who delivered the hot tub with a can do -will do attitude.
Hot tub is great !
Claire & Chris ordered the Countesa in mosaic blue with oak cabinet
Arun and his team have been absolutely fantastic.
Brilliant service and after sale support.
I also thought the chemical pack was great value and very thorough. The tub is amazing - we use it an awful lot.
I highly recommend these suppliers.' Daniel ordered the Countesa hot tub in pebble grey with steel grey cabinet
'I would highly recommend Hot Tub Suppliers. Not only do they offer great value for money, Arun at Hot Tub Suppliers is someone who truly understands the value of excellent customer service! We found Hot Tub Suppliers through a web search and found their prices so much more affordable than the competitors. You'd think it would be too good to be true until you read all the fabulous testimonials from happy customers - that is what swung it for us and we were not disappointed. Arun is a friendly voice, always available to answer questions and he kept us to up to date from ordering to delivery. We needed a crane to get our hot tub in (check the width of your access is over a metre) and Arun managed to arrange that for us (even though we are in rural Fife), finding a local contractor and organising all the logistics. We had a very minor problem with our hot tub (faulty radio) but Arun got a new one sent to us within a few days. When you are making a big investment, you want to be confident its all going to work out ok and you can definitely trust Hot Tub Suppliers.
We are really enjoying having the tub - especially the kids (as you can see).....and all the kid's friends! There is something special about escaping in the evening and relaxing, toasty in the tub, outside in the dark, once the kids are in bed and I can finally get a turn!
Carol ordered an Apollo Deluxe in pebble grey with a midnight grey cabinet.
I'm really happy with the service and delivery. The spa is really easy to use and maintain and I'd definitely recommend Hottubsuppliers.com to anyone.
Iva & John ordered the Countesa hot tub in mosaic blue with dark oak cabinet
'I have been extremely pleased with the whole service from initial enquiry right through to delivery and support with setting up, we have used the tub every day since its arrival and will continue to do so - highly recommended!'
Jim ordered a Perseus Deluxe in pebble grey with a midnight grey cabinet.
I approached Arun and his team not knowing alot about hot tubs other than knowing that I wanted one.
After the process I felt as though I knew all there was to know about hot tubs such was the support and guidance I received from Arun in particular.
From the moment I spoke with Arun over the phone I could tell he wasn't a man focused on the 'hard sell' and allowed his product and its price to sell itself.
All the same he was very forthcoming with details and information that helped shape rather than influence my decision with respect to the model I should go for.
Not only that but Arun was only to willing to assist in organising a crane service to get the tub into its designated position as well as areas to look out for with respect to electrical supply and general installation pitfalls.
Importantly post sale support was excellent with Arun on hand to promptly respond to my queries as I slowly came to grips with maintaining & using a hot tub.
All in all I could not have been happier with the service provided end to end by Hot Tub Suppliers and have already recommended them to friends and acquaintances alike.
Thanks again, Arun & Team Greg London
Grey ordered the Countesa hot tub in pebble grey with the midnight grey cabinet.
Grateful and satisfied customers
Being retired and enjoying lots of free time, we spent hours researching numerous hot tubs and suppliers County wide.
We eventually contacted Arun at Hot tub suppliers having agreed with him that the Countessa seemed to meet our requirements.
Great decision everything went through really smoothly Arun was able to answer all our questions before and after the delivery.
All the family are delighted and are keen to jump in as often as possible.
We are happy to recommend hot tub suppliers without hesitation and Thank Arun for all his help and patience.
David & Angela ordered the Countesa in mosaic blue with oak surround
I have bought a few hot tubs over the years so I know what makes a good hot tub and what is not.
in the past I have paid up to £9000 for the Jacuzzi brand but this time I decided to shop around, and I was very glad I did .
after extensive research I found hot tub suppliers and I saw from the details that the tubs were well made from a reliable and established brand and the costs were fantastic.
I called hot tub suppliers and immediately I was told about the availability and delivery and was also told that the fact that I lived on the Isle of Wight was not a problem at all.
hot tub suppliers arranged delivery to Hampshire freight and within the space of 2 weeks from my first phone call, I have my new Countesa Balboa hot tub in my garden.
To be kept informed on delivery, to have active and correct information on an order status seems such an obvious requirement but is so sadly lacking in so many companies these days, so it was fantastic that hot tub suppliers kept me informed all the way on the delivery and hot tub suppliers and their delivery team did a fantastic job
I would have no hesitation in recommending hot tub suppliers to anyone looking for a quality product and service & a very reasonable price.
Dean ordered a Countesa in pebble grey with a grey cabinet.
From start to finish the team at Hot Tub Suppliers were great, always there for questions and support..
The hot tub is one of the best buys we've made.
Really easy to set up and use and so relaxing.
Mandy ordered the Zeus in mosaic blue with a oak cabinet.
We spent around 6 months researching hot tubs, having only previously had the inflatable type.
We got fed up with these cheap alternatives breaking down and ultimately we worked out we had spent almost as much on them as a proper spa !
We found that we kept coming back to Hot Tub Suppliers as they seemed to offer the best price with many of the same features as other companies who charged a lot more.
We visited the warehouse on 2 occasions to see the spa’s in the flesh, Arun was very helpful (and patient with all our questions).
We decided to take the plunge and ordered the Athena model in blue.
Right through the process from tentative enquiries to delivery, Arun was in touch, always available and made us feel confident that everything would go to plan. Arun had even arranged for a crane to get the hot tub in place.
That was back in September, since then we have been in the spa every day with only a couple of exceptions (we went away for the weekend!). The spa runs in an economy mode for most of the time, so even as write in December, its only heating the water for around 4-5 hours a day. There is nothing better after work than a glass of fizz and a relaxing hydro massage.
So to sum up, we are really pleased with the Spa, it works great and feels well made. We were really happy with the customer service, faultless, and the price was very competitive. Perfect. Would happily recommend Hot Tub Suppliers to our family & friends.
Rob & Glynis.
Robert & Glynis ordered the Athena Deluxe hot tub in mosaic blue with oak cabinet.
We are lucky enough to have our own tropical paradise day or night, summer or winter.
We are loving spoiling our friends and family with the delights of our new Poseidon hot tub.
Unfortunately Alex has not been able to sample it as his leg is still in plaster!!
Thanks so much to Hot Tub Suppliers
Alex & Barbara ordered a Poseidon in pebble grey with a grey cabinet.
I'd like to let people know what fabulous customer service you get from Hot Tub Suppliers, particularly Arun.
We bought a hot tub about 18 months ago from Hot Tub Suppliers and had a fantastic service at that point. We have now had reason to contact Arun to ask for some help and not only did he remember us from our original purchase but he also helped us with our needs and we got a next day service and Arun's wonderful customer service.
I have to say that I was originally very pleased with the service that we received but to contact them again 18 months later and to be remembered and helped again with the same excellent service was fantastic, yet again!
I can highly recommend this company and Arun to anyone and would be happy for anyone to contact me if they wanted any information on our service.
Many thanks Arun.
Trish & Mike ordered the Apollo hot tub in mosaic blue.
I would like to thank the team from Hot Tub Suppliers.
From our first enquiry to delivery the communication and help was second to none .
The quality of our Hot Tub the Perseus Deluxe is amazing and we love it.
We would definitely highly recommend this company they are friendly and very very helpful .
Thanks for everything .
Martin & Louise County Durham
Martin & Louise ordered the Perseus Deluxe Hot tub in pebble grey with midnight grey cabinet.
We ordered the Countesa hot tub from Hot Tub Suppliers as a birthday surprise for our husband/ father Michael
Hot tub Suppliers liaised with myself and daughter Natasha in privacy and helped make the hot tub a unique surprise for Michael,
they even supplied red ribbon to help with the presentation !
We managed to give Michael and fantastic gift without his knowledge and he was immensely happy, thanks again to hot tub suppliers for their help with this.
Lynn & Natasha ordered the Countesa hot tub in atlantis green with oak border
We're making great use of the tub, and as a family, enjoying the time we spend together using the tub.
It's amazing the conversations we get out of the kids when there are no distractions.
As the tub was setup in April, we're all looking forward to the coming cold frosty nights of winter - thats going to feel very special.
Peter & Bev purchased the Perseus Deluxe build your own so they customised the colour to choose a mosaic blue shell with a steel grey cabinet.
"Purchased Hot tub from HOTTUBSUPPLIERS last Christmas. From initial advice, installing and maintenance their service has been faultless.
Any minor issues have been dealt with very quickly, without quibble or fuss. Really excellent service. Would recommend them to anyone. Price great too! Happy customer Gamston, Nottingham. "
Rupert & Alison ordered the Countesa Hot Tub in pebble grey with dark grey surround.
Just a quick email to say the hot tub is still going strong
I attach some photos as we have had the tub sunk into the ground surrounded by bamboo plants with a new summerhouse to complement the look
Happy to share these with you and your customers. One of the best purchases we ever made.
Recommended to all prospective customers
Peter & Gillian ordered the Apollo Deluxe in mosaic blue with oak brown cabinet
" we wanted a hot tub for our property in France so we wanted a company with a strong reputation as we wanted support if there was any problems, we studied hot tub suppliers and more notably the Zspas brand and we was therefore confident we was dealing with a good respectable brand .
After a few months, the hot tub developed a problem with the heater , when i spoke to hot tub suppliers they acted immediately and between the uk office and the Zspas office and myself we fixed the problem with active communication and support.
They sent parts to my home in France which was not cheap but their only objective was to fix the error and ensure we continue with the enjoyment of the hot tub. Soon enough the problem was solved and we continued with the enjoyment of the hot tub .
Sometimes you only see how good a company is when there is a problem, and therefore i have no hesitation to recommend hot tub suppliers and Zspas for their excellent product and also customer service and support ."
Davina ordered a Perseus Deluxe in mosaic blue with an oak cabinet.
Hot tub suppliers provided an excellent service, kept in regular contact and helped us with the most difficult placement problem. We overcame that and have now been in our hot tub for 2 weeks. Its really fun play time with the kids and completely relaxing without them. We like nothing better than relaxing music, soothing lighting and de-stressing in the tub after a hard day at work. I would recommend hot tub suppliers to all.
Kirsty & Brian ordered an Athena Deluxe in atlantis green with an oak cabinet.
I have recently purchased a Zeus 2/3 person Hot Tub from Hot Tub Suppliers of Leicester.
I did quite a bit of research on the internet before I decided to buy. This company was the only one that sold the 2/3 person Hot Tub that I was looking for.
I wanted to speak to someone in person before making a decision so I arranged a meeting with Arun, from Hot Tub Suppliers, in Leicester.I live in Middlesborough so I booked an overnight stay with my wife and Grandson.
We met Arun who was happy to assist in any way he could. We had a lengthy conversation and discovered that the only problem I had was how to get the Hot Tub into our garden, as the gate was not wide enough.
The following day, I received two phone calls from local crane companies, sourced and arranged by Arun, who made appointments to come to my home to view the access to the garden.
Within the next couple of days I had ordered the Hot Tub and booked a crane to lift it into the garden, keeping in touch with Arun at each stage.
Everything went according to plan. The delivery drivers and Tim from the crane company were very professional.The Hot Tub was delivered along our drive and was lifted over the garage into the garden by the crane company.
Arun was great even after the delivery as I had a number of questions about the workings of the Hot Tub. Arun was happy to talk me through the queries.
I am extremely happy with my purchase and would definitely recommend Hot Tub Suppliers of Leicester to anyone thinking of purchasing a Hot Tub.
Mark ordered a Zeus in mosaic blue with an oak cabinet.
The hot tub is great and is a huge hit with the holidaymakers.
I am so tempted to put another one in my smaller cottage as it does make a difference to the bookings.
Thanks so much
www.underthethatch.co.uk or call on 01570481423 or 0752837473.
Eleri ordered a Countesa in pebble grey with a grey cabinet.
Please don't think cheap no good , because in this case it's not ,
it's brilliant We have had a hot tub for 15 years ,unfortunately the shell cracked .
So we looked around local and online and was put off by prices .
After 18 months , we decided that we really needed to re-place the tub .
We did lots of searching local and online we didn't know what to do . We found zspas hot tubs the styles looked great but the prices seemed to too good to be true .
We ordered a brochure and it arrived straight away . I decided to ring the company and spoke to Arun , there was no hard sell and the company seemed very switched on with every question we asked .
We had made up our mind on the Poseiden hot tub . We paid the £299.deposit and it was on order .
While we were waiting , we rang several times ,asking questions or sending e-mails every time they replied immediately .
Then the tub arrived . We have had it a month now and can't fault it.
We would recommend the company and Arun was very helpful .
Ian , Michelle
Ian ordered a Poseidon in pebble grey with a dark grey cabinet.
When we had the nice weather (yes I know not a lot in the UK) I decided to get my garden done and treat myself to a hot tub. Looked online and in various garden centres and for a 6 seater a lot of the prices were in the £8K upwards price bracket which was way above my price range. Just as I was about to give up I came across Zspas when I did a general search for hot tubs. I found a 6 seater one for a fraction of the price - £3500, I though it was too good to be true but gave them a ring.The guy I spoke to Arun was really helpful and let me know which they had in stock and could delivery for when I wanted etc. There was no hard sell or anything and he was really accommodating when I had to keep changing my delivery date as the garden wasn't finished. I didn't have to pay the balance until I was ready to have it delivered which I thought was really good.There was a small hiccup with the delivery as the delivery men said they couldn't get in into my back garden down the side passage but this was partly my fault as I hadn't measured the width properly. As soon as I spoke to Arun to explain we had managed to get the hot tub in ourselves, there was no quibbles or anything he offered straight away to refund the £100 delivery charge. The delivery men aren't Zspa people and are sub contracted so this didn't tarnish my opinion on Zspa in the slightest. Arun even send me some replacement bits that had been damaged when me and my friends man handled the hot tub into the garden.I had definitely under estimated how heavy the hot tub would be as it was a really sturdy frame and definitely feels well built. Be sure to measure the width of your entrance to the place it is going as they are bigger than you think.
The 6 seater included 2 loungers and is really spacious. If everyone is sat up instead you can easily fit 10 people in it (I've tried lol).I would definitely recommend Zspas to other people as the cost is unbeatable. You don't lose anything in the quality though as its a tob notch hot tub, including Radio/Cd player, LED lights Cover head rests and a drinks rest.I have had so much use out of the hot tub already and I'm looking forward to going in it this winter in the snow :-)
Neil ordered an Perseus Deluxe in mosaic blue with an oak cabinet.
Thank you delivery went very smooth well organised cant believe how quick hot tub came as I only ordered it yesterday
and got next day delivery,very pleased with Nigel the crane man, looking forward to relaxing in the Tub.
Thank you again for all your help
Val & Steve
Val & Steve ordered a Pontus Deluxe in pebble grey with a grey cabinet.
Embarking on our first, and only, property renovation was a daunting prospect and, as it was to be our ‘forever home’, there were a few extra touches which we thought it would be lovely to have.
As the design for the garden started to take shape, we set about researching the cost of having a hot tub and when we visited the local showroom our hearts sank at the price tag of between £8,000 and £10,000 for what we wanted. Having all but given up we hit the Internet for one last throw of the dice and this is when we found www.hottubsuppliers.com
We could scarcely believe that we could get exactly what we wanted for less than half the price we had seen locally. Not only that, but for only a few extra pounds the tub would be delivered and put in place for us. Amazing.
Naturally, there was an element of trepidation purchasing such a high value item online and from a company over 200 miles away from us, but we needn’t have worried as Arun was always available to talk to us and answered all our questions patiently and diligently. Nothing was too much trouble.
Now that the summer weather is upon us, the hot tub is just the most fabulous thing to have and we are the envy of all of our neighbours. It is also fair to say that my suntan is already he best I have ever had.
We cannot recommend hottubsuppiers.com highly enough. The ZSPAS products are fantastic, and incredible value for money, and the customer service from Arun and his team is second to none.
Simon & Tracy Bonelle
4th June 2014
Simon & Tracy ordered a Perseus Deluxe in mosaic blue with a grey cabinet.
A few photos too of the beautiful hot tub that has been used everyday since we have had it.
Thank you for such great service on all parts fantastic and I'm so gonna recommend you to all of Essex!
Susan & Steve ordered a Countesa in pebble grey with a grey cabinet.
Here are a few pictures but I will be taking more.
Just wanted to say thank you for the amazing hot tub. I still can't believe it is here.
I found you and the team so easy to deal with and am so happy with our new emperor hot tub. It only took a couple of hours to fill and now it's heated and at the right level..... Which was also easy we shall be using it every day. Last night we had the lights on and sat under the stars in the hot tub and relaxed. I will be recommending you to everybody. Great service and amazing product.
Many thanks again and will send more pictures and a video if required.
Natasha and Simon
Natasha & Simon ordered an Emperor in midnight grey with an oak cabinet.
I wanted to buy a hot tub for the family and after extensive research into products and prices and reviews , I decided the best hot tub option was to order from hot tub suppliers
However my project was not just a delivery of a hot tub, I needed the electrics to be arranged , I needed a crane to lift the hot tub into my garden , we also wanted an installation .. .and I needed all to be completed to a time scale so we could reap the benefits of our new investment at the earliest opportunity.
I discussed my needs with hot tub suppliers and together we managed to arrange it all together , we had constant dialogue and the work was both transparent and efficient .
I knew the status situation at all times which was great and the dates we wanted for delivery were all kept .
The hot tub is amazing and the family love it and the service is 2nd to none , I'm very happy to recommend hot tub suppliers to anyone looking for a quality hot tub and fantastic service .
Peter ordered a Perseus Deluxe in mosaic blue with an oak cabinet.
I was looking for a luxury hot tub to match the surroundings of my property and contacted hottubsuppliers about the Perseus Deluxe model.
Hot tub suppliers helped on my enquiry with precise knowledge of the hot tub & also advice on how to prepare for hot tubs and what base and power is required .
As i wanted my property to be of the highest order this was advice i needed and was very grateful for.
hot tub suppliers arranged delivery plus a hot tub installation which even though I'm based on the isle of Wight and this involved a ferry crossing, was not a problem for them to organise.
If you need a quality product matched with fantastic service , then i have no hesitation in recommending hot tub suppliers.
The hot tub is amazing and mixed with the design of the house and the picturesque setting of Shanklin, has proven to be a great hit with many visitors
Dave ordered a Perseus in pebble grey with a grey cabinet.
We wanted a hot tub for my family and especially for my wife who needed hydrotherapy. We asked hot tub suppliers for a reliable hydrotherapy hot tub at a good price and looked attractive.
Not only did we receive all the requirements listed above but in addition we received proper personal & genuine customer service and the Perseus is even better than it looked on the website.
The delivery team were also excellent and helpful with our postion in the garden, so in summary i have no doubts in recommending hottubsuppliers for anyone looking for a luxury hot tub.
Andy ordered a Perseus Deluxe in pebble grey with a grey cabinet.
This year we bought the Poseidon from hot tub suppliers and we received the best possible customer service and are very happy with our hot tub .
We have bought hot tubs before and this is compares very highly and the cost is fantastic.
For the product and the excellent after sales service and the prices, we strongly recommend hot tub suppliers as a quality supplier of luxury hot tubs.
Fred ordered a Poseidon in pebble grey with a grey cabinet.
I would like to thank Arun of hot tub suppliers for all his help. My last supplier went into liquidation so i contacted hot tub suppliers for advice on a certain hot tub i was interested in He talked me through the specification of the Pontus hot tub gave me clear instruction on the delivery side and was very helpful through the order process.. Hot tub suppliers go the full distance in making sure there customers get full satisfaction and there products are of a high quality. This is one company who goes the extra mile for their customers...
Malcolm ordered a Pontus Deluxe in mosaic blue with an oak cabinet.
Thank you Arun for your friendly service, it has been great to deal with your firm.
Our Hot Tub is now taking pride and place in our garden and getting used to the max. We even spent all Boxing Day in it, which was fantastic.
The Perseus hot tub is one of the best things we have treated ourselves to in a long time, we love it.
I work in a gym so it is the perfect way to unwind after a hard day.
Keep up the good work !!
Shane & Emma ordered a Perseus Deluxe in pebble grey with a grey cabinet.
We purchased a Countesa Hot tub , Seats: 4 Adults + 1 Lounger from Hot Tub Suppliers in July 2013.
We paid £299.00 deposit online to secure our Hot tub, The next working day we where contacted with confirmation of our order, and we were advised of potential delivery date.
Staff at Hot Tub suppliers were very helpful on any queries we had regarding our hot tub, plus we where given useful information of the requirements needed for the hot tub to work, ie electric cable required, dimensions, space etc.
We was contacted with a delivery date that suited around our work commitments, The balance was paid the night before delivery, there was no pressure to pay full balance up front on order ,Hot tub suppliers were happy for balance to be paid just before delivery.
Hot Tub was delivered as agreed.
The after care service from Hot Tub Suppliers Limited is excellent,always friendly and helpful even after delivery and sale.
The hot tub is lovely and well worth the money we paid for it .I would definitely recommend this company to any of my friend and family if they wish to purchase a Hot tub
Angela & Graham ordered a Countesa in mosaic blue with an oak cabinet.
We would like to thank you and your team for the excellent service provided. From our initial idea of a Hottub, to the the final delivery and subsequent support after installation, Hottub suppliers services and advice has been of the highest order.
A great company where people matter and where ensuring customer satisfaction is central to the companies ethos! After sales advice helped us no end - thank you again!
Pete Twyman- Devon
Peter ordered a Pontus in pebble grey with a grey cabinet.
We have got the hot tub up and running and we are enjoying the tub very much.
Thank you for your excellent service from start to finish.
We would highly recommend your company to anyone thinking off purchasing a hot tub, excellent value for money.
Thanks once again
Caroline & Andrew
Caroline & Andrew ordered a Hera Deluxe in pebble grey with a grey cabinet.
We are so happy with our Perseus hot tub from hot tub suppliers, from day one when we first made our first enquiry we received great service and every question we asked was answered with no fuss and with great detail.
it was great to buy a hot tub from a good local hot tub company and we would recommend hot tub suppliers not only for people looking for a luxury hot tub in Leicestershire, but all over the UK.
Gary & Tracey ordered a Perseus Deluxe in mosaic blue with an oak cabinet.
I use the tub every day and really enjoy it I would recommend you and your company highly as there has been no hesitation in solving The few queries I have had.
Margaret & Jim ordered an Apollo Deluxe in mosaic blue with an oak cabinet.
I wouldn't hesitate to recommend Zspas to anyone, it's been a excellent service from start to finish, So pleased with my spa whole family are enjoying it & most off all having fun. Many thanks to Aaron & his team xx
Kim & Eddie ordered an Athena Deluxe in mosaic blue with an oak cabinet.
We purchased the Zeus hot tub, it is a fabulous hot tub, the best we have ever experienced. The customer service is second to none nothing to much trouble. If you have a query or unsure of anything, your email or call is answered straight away, can't fault the service. Delivery was also perfect, arrived on time, and very processional. Thank you very much, Kev and Sue from Norfolk.
Mr & Mrs Robinson ordered a Zeus Deluxe in mosaic blue with an oak cabinet.
" we bought our Perseus in mosaic blue last year and we have been so happy with the hot tub, the hot tubs is very reliable and the cost and service from hot tub suppliers has been excellent , we are very happy
Ross ordered a Perseus Deluxe in mosaic blue with an oak cabinet.
We bought a Pontus and we are very happy with the value for money and the service we received; to ensure we were going to buy a good quality product, we visited their warehouse to view the product & and various others. The quality was as expected and the we gained trust in the company and its operation. We invested in a top quality product and is very competitively priced compared to other suppliers. I was also surprised that a good quality cover and steps were included in the base price; usually extra with other suppliers
Jay ordered a Pontus Deluxe in mosaic blue with an oak cabinet.
My hot tub is helping me so much, my pain totally disappears for a few hours after use and it also stops me from feeling like a ironing board...lol.
we cannot thank you enough for the support and help you gave us and I have been passing your details around on a spinal site :)
Sarah ordered the Emperor hot tub in pebble grey with dark grey surround
I recently purchased my Athena hot tub from hottubsuppliers, i can’t fault the team there they have been very helpful to me, it’s really nice to have some old fashion customer care service when it is needed well done !!! I have been enjoying my hot tub for the last 4 months along with family and friends & it’s great! I would recommend hottubsuppliers to anyone who is thinking of getting a tub.
William ordered an Athena Deluxe in atlantis green with an oak cabinet.
Hi Arun, just a line to say we are delighted with the service and the quality of our Zeus hot tub.
As you can see fully installed and working, my children are always in it and love it.
Will & Sasha ordered a Zeus Deluxe in mosaic blue with an oak cabinet.
Having looked at many dealers and websites , we decided to buy from hot tub suppliers as the product and prices was very good.
we have a Zspas Poseidon hot tub and having bought hot tubs in the past we was impressed with the structure of this tub with the stainless steel frames where our previous hot tub was wooden . also the hot tub had the right balance of jets to pumps so the quality of hydrotherapy is also very good.
add this to the impressive design and the added features of the LED lights , Audio system and free steps and spa cover and you see why we are so happy and would recommend hot tub suppliers to anyone
Mick & Michelle ordered a Poseidon in atlantis green with an oak cabinet.
As I work away allot, it’s great to get home and relax in our zspas hot tub, we wanted to treat ourselves to some luxury and this hot tub is exactly that plus more!
Add the excellent customer service and competitive price and you have the ideal place to buy your hot tub
Stephen ordered a Zeus Deluxe in atlantis green with an oak cabinet.
Our main reason for wanting a hot tub was that we wanted to be able to use our garden all year round and also for entertaining in.
We chose hottubsuppliers.com because their prices were far more reasonable than anywhere else we could find. We spoke to them a lot before ordering and they always came back to use quickly and were very helpful – we didn’t want a lot of hassle and Arun sorted out a crane for us to get the tub into our garden.
The tub itself is amazing – it really is the height of luxury. We have had it for a few months now and have had no problems with it. Our friends love it too. We have found that it reduces stress levels and actually prefer it when it’s wintry outside to when it’s hot – it is amazing in the snow.
Duncan ordered a Perseus Deluxe in pebble grey with a grey cabinet.
In these days of one dimensional sales and service for almost every item we buy from homes to holidays, it was really refreshing to find hottubsuppliers.com with their friendly and “old fashioned” customer service where nothing was too much to ask. On top of the service, our Zspas Apollo model is fantastic and we highly recommend the company and the model to all of those in the market to buy a new Hot Tub.
Patricia ordered an Apollo Deluxe in mosaic blue with an oak cabinet.
As I have my own business and work long hours I found it hard to make time to buy a hot tub, luckily I found hottubsuppliers.com that made the purchase very easy with their easy to follow web site plus friendly very helpful customer service. My hot tub was delivered very fast and the quality is fantastic, we are really happy.
Matt ordered a Zeus Deluxe in pebble grey with a grey cabinet.
In March 2013 I purchased a Hera hot tub from Hottubsuppliers. The seller was very professional and gave us really great advice during the installation. We managed to get it installed indoors in April and since then my family and friends do enjoy this wonderful hot tub with many great features. Firstly, it is quite spacious and two people can get in without a problem. The jets are very powerful and do an amazing hydro massage on the back and neck. I do have a neck problem especially in wet and gloomy weather, however, 20-30 minutes in the hot tub help me carry on through the day without a problem. The power of each jet can be manually adjusted to your liking. Furthermore, this hot tub has some “mood lifters” as well – radio with inbuilt speakers and underwater colour changing lights. Overall, this is a great hot tub with plenty of features and all this comes with a wonderful pre- and post-sale service. Well worth the money and I would recommend it to anyone enjoying a home comfort.
Rossen ordered a Hera in mosaic blue with an oak cabinet.
As we are Leicester based it was great to be able to come over and view our hot tub before we ordered it. Hottubsuppliers organized all the deliveries and the crane required for our delivery so we can only say thanks allot for a excellent product and service.
Louis ordered an Apollo Deluxe in mosaic blue with an oak cabinet.
I have recently bought the Pontus hot tub and was very impressed with the customer service this company provides.
As this is the first spa I have owned, I did a lot of research to begin with and chose to buy from hot tub suppliers based on reviews about their service.
From my first enquiry, Arun has been most friendly and helpful - nothing has been too much trouble for him. The challenge we faced was getting the tub into my garden due to my location and Arun sourced a crane company near by to assist with the delivery to hoist it over my wall.
I then decided to build a new decking area for the tub to sit on as a feature of the garden to which Arun was most patient and kept in contact to make sure I was happy before the tub was delivered.
I also work out of the country for a few months at a time and was relying greatly on Arun and my family with the final arrangements. From my initial inquiry to date the support and service provided from everybody has been second to none.
Simon ordered a Pontus Deluxe in mosaic blue with an oak cabinet.
We bought our Countesa hot tub from hottubsuppliers in Leicester on the internet about 4 months ago.
The price was the most competitive we could find, they was honest about the delivery time and appeared very genuine to speak to. The hot tub had a slight hitch where the diverter was stuck, after informing Arun he got a specialist out immediately, obviously without charge, the problem was solved quickly.
He has sent numerous videos that have helped me understand the working of the tub, the videos were clear and easy to follow.
Would recommend the company to one of my friends if they wanted to purchase a tub.
Andy & Laura ordered the Countesa hot tub in mosaic blue with oak surround
Before buying a hot tub we looked at a number of hot tub suppliers to finish our new house build. The cost always seemed to be very expencive so we were very supprised to find your organisation.
From the first conversation with hot tub suppliers all our questions were very quickly answered. We decided to purchase the Countesa in pebble grey.
The process was very easy from start to delivery. I would recommend this organisation. We have used the Countesa most days but the night time after work is even better with the lights on and the music just adds that an extra touch of relaxation.
Graeme and Susan Rochester Kent
Graeme & Susan ordered a countesa in pebble grey
Great for everyone with different seating positions to suit all.
We had a music system added which adds to the experience together with changing lights.
Quick and easy installation with continuing after service.
Pyush ordered the Pontus Deluxe in mosaic blue with oak cabinet
Need some help and advice? Call 0116 251 3378 now to speak to our team