We were looking for a hot tub after our friends had recently purchased a Poseidon from hottubsuppliers.com, however we decided on buying one from another company, we paid a 30% deposit & they promised the tub would be here within 12 weeks.
Coming up to the 10th week my dad phoned them to get some information on the hot tub,they said it would be an extra 2 weeks.... 4 weeks later they then said it would be another 2 weeks.
After 16 weeks my dad decided to cancel the order. They refunded the money 3 weeks later. He then called Arun from hottubsuppliers.com asking for advice on what hot tub to get.
We decided to order the Dynasty hot tub through the “build your own” section on the website. Arun kept us informed all the way through until the delivery day. I kept pestering my dad saying “how long is it going to be?” my dad kept saying “soon” finally after nearly 7 months (from the original enquiry) of waiting the hot tub arrived.
It was quite scary watching the crane lift it over the garage. It is now in place and we are all very happy with it. We are using it every night, it is absolutely fantastic. Dad has put me in charge of looking after the water quality “I haven’t turned it green yet” Thank you to Arun and his team at hottubsuppliers.
Georgia's parents ordered the Dynasty hot tub in pebble grey with oak border using the build your own section of the website
13 years old
Need some help and advice? Call 0116 251 3378 now to speak to our team 7 days a week