Award Winners


Hot Tubs Change Lives 2021

Hot Tubs Change Lives 2021

George Button was diagnosed with Hypermobility Syndrome around the age of 1 when the constant numb pain in his joints was resulting in sleepless night and allot of concern for parents Emma & Lee

Hypermobility Syndrome is a condition which results in joint & ligament pain, stiffness, fatigue plus the risk of constant dislocations.

Since using the hot tub George is more relaxed and sleeps better with the ease of pain in his joints. The hot tub is a daily routine which George enjoys and looks forward to. The weightlessness, the jets power, the warm water, water features & lights are all a factor in Georges enjoyment and comfort.

The hot tub has been an essential addition to the household and Emma and Lee would have no hesitation to recommending the hydrotherapy qualities of a hot tub to any family in the same circumstances.

Best Use of Digital Media 2021

Best Use of Digital Media 2021

With the changing world landscape of the last 12 months, the need for invention with digital media has never been so important for now and future years.The way we communicate and interact has been reduced to emails, phone calls and zoom meetings which when it comes to delivering and installing hot tubs this can create barriers which need to be overcome.Service is still service, so when a hot tub is delivered we use every dimension of digital media to ensure our customer is informed and well versed on their new hot tub. With information available online in the form of PDF manuals and video tutorials.Our You Tube channel now has over 1200 subscribers with total views averaging to around 1000 views a day.

The YouTube channel is the largest in the industry with help & advice for all hot tub users accessible 24/7

Hot Tubs Happiness Gold 2021

Hot Tub Happiness 2021

Chris is a key worker with the NHS and the image is of Chris relaxing in the hot tub after an exhausting 15 hour shift in the ICT unit of the hospital during the height of the first lockdown.Chris returned home exhausted with aches to her feet and ankles so went directly to the hot tub to relax and ease the aches with a cold glass of water from her husband Oliver who is also a key worker.

“Its hard to explain the emotional impact of seeing your shiny new hot tub arrive when you are locked down as a young family with parents who are frontline medical key workers. It was almost an occasion to shed a tear of utter relief and joy at the new ways we could recover from work pressures and spend time as a family and make fond memories. Getting the hot tub did just that. It gave us a new found freedom to enjoy the outdoors as a family, but also an area of tranquillity to escape the pressures of providing clinical care in the midst if Covid-19 restrictions. 

 

Hot Tubs Happiness  2021

Hot Tub Happiness 2021

Daniel & Kelly Bell contacted us in May when they reluctantly cancelled their 2020 holiday due to the travel restrictions, instead they decided to invest their refund on a hot tub. This year has been full of delays but for this couple it ended up being the perfect timing. As the time went on it got closer it got closer to Daniel & Kelly’s wedding anniversary. Daniel decided to turn it into a surprise for his wife and we managed to arrange for the hot tub to be delivered the day before. So, they could spend the day relaxing in their brand-new hot tub.

Unfortunately, the happy ending wasn’t that straight forward, we had a tough time getting the hot tub into their garden. Thankfully their kind neighbours allowed us to take down some of their fencing and go through their garden. Daniels romantic plan, nearly didn’t come together. Daniel adds “It's safe to say that the look on my wife's face when she got home from work was well worth it!!”

 

Hot Tubs In A Holiday Setting 2021

Best Hot Tub in A Holiday Setting 2021

Ty Grug is a area of land on the west coast of wales with is now a ran as a glamping site by Patricia Badcock. Ty Grug is family run & everything that’s been built has been materials & timber reusable from Ty Grug itself trying to maintain an ECO friendly way of building.Regular testing of the hot tub water balance is reported and monitored discreetly at pre scheduled times each day to in the full knowledge of the lodge occupiers.The addition of the hot tub has increased demand and turnover of the business, the lodges have been kept very busy and potential was very good except for the pandemic

Patricia Commented "We aim to continue the moto of putting ty grug back on the map & welcome people from all paths of life"

Happy Glamping

Hot Tubs Change Lives 2020

Hot Tubs Change Lives 2020

Alison & Simon Bakewell have many reasons for using their hot tub for health benefits. Both have had severe health problems this decade, & the hot tub along with excellent medical staff & paramedics, have helped them still be here to discuss their story.

November 2011 all was well until Simon, Alison & their daughter Molly were walking in Leicester when Simon collapsed with a cardiac arrest. Paramedics were soon on the scene & discovered Simon dead on their arrival. Paramedics however managed to revive Simon on the road & then again after he passed away for a 2nd time in the ambulance, where again the incredible paramedics managed to bring him round.

The hot tub is now an essential part of the week for Simon, Alison & Molly. Hydrotherapy apart, the hot tub brings them all together so they sit as a family and relax.

Hot Tub Happiness 2020

Hot Tub Happiness 2020

We were delighted to accept the gold award in the 'Hot Tub Happiness' category and this was the icing on the cake!

This is the first time we had seen a hot tub cake, this was a very special day and the image of Poppy with her cake speaks a thousand words on how special any child would feel on their birthday plus the sheer elation of such an amazing birthday present.

The image was taken on the day of Poppy’s 9th birthday party, the hot tub they ordered was a double birthday present for Poppy's 9th birthday and Michelle's 40th birthday.  The image of Poppy with  her father Stephen cutting her birthday cake which was made to the style of a hot tub!

Hot Tubs In A Holiday Setting 2020

Hot Tubs In A Holiday Setting 2020

We recieved the Bronze award in the 'Hot Tubs In A Holiday Setting' for our Countesa Hot Tub at Slate House Lodges

Slate House Lodges is situated in Powys an area boasting panoramic views over the tranquil mid–Wales countryside. The lodge nestles on the edge of a working farm close to Caersws village, this idyllic combination of secluded rural peace and luxurious living creates a truly special Welsh escape.

In 2018 slate house lodges was a finalist in the Hoseasons diamond award for best lodges plus has a 5-star rating from the Welsh tourist board for self-catering. Now in 2020 Slate House Lodges is a Bronze award winner. 

 

Residential Hot Tubs Below £7,000 2020

Residential Hot Tubs Below £7,000 2020

Our Lord Hot Tub was awarded the Silver award in the 'Residential Hot Tubs Below £7,000' 

This hot tub project was the brain child of Colin Long. Colin wanted to design an area for the hot tub which was private with maximum views of his gardens and rich landscape of the surrounding areas.

Colin wanted a circular hot tub and ourselves with Colin spent time with dimensions and specifications to ensure the project was precise to each point of developing a design both each catching yet practical.

 

Best Use Of Digital Media 2020

Best Use Of Digital Media 2020

At Hot Tub Suppliers our digital media initiative is to give the most complete & clear advice on the process of acquiring, preparing and maintaining a hot tub.

The entry is dedicated to one particular section of the website called buyer advice

EUSA Best Domestic Hot Tub 2018

EUSA Best Domestic Hot Tub 2018

We won the bronze award at the European Union Swimming Pool & Spa Association (EUSA) Awards held in Lyon France.

The awards were the climax to the 4-day show which is the biggest in Europe & attended by exhibitors & visitors from all over the world.

Our award was for the best domestic hot tub category, this was a project submitted by our buyer, Jill & Ken Dewhurst who designed a project with the purchase of their Duke Deluxe hot tub in midnight grey which was perfection both technically & visually.

EUSA presents 2700 companies across Europe so to be in the top 3 is an amazing achievement & we were very honoured & proud to collect the award from EUSA President Mille Ornmark with BISHTA managing director Chris Hayes in close attendance.

Hot Tubs Changes Lives 2019

Best Hot Tub Health Benefits 2019

Joseph Blease was first diagnosed at the age of 5 with Spastic Quadriplegia Cerebral Palsy

This condition effects all 4 limbs (arms and legs) with restricted movement throughout the body. If this was not bad enough, Joseph was registered blind as well and it was decided he required 24 hour personal care.

Peter, Joes father called ourselves in spring 2017 about hot tubs with good hydrotherapy.

Peter called us after the school where Joseph attends recommended hydrotherapy as a way to improve Joseph’s movement, Peter then decided on a hot tub and together we discussed models and in November 2017 we delivered and installed the Zspas Poseidon model.

Hot Tub Happiness 2019

Hot Tub Happiness 2019

We was delighted to collected the Merit Award in the catagory "Hot Tub Happiness".

The image which we entered is one our favourites from our buyers Mark & Judith Apps with son Ryan.

The image was taken soon after the hot tub was delivered & captures the collective family mood which the new Poseidon Deluxe hot tub bought.

 

 

 

Best Hot Tub Under £7,000 2019

Best Hot Tub Under £7,000 2019

This category is high on volume & quality of entries so to receive the Silver Award on behalf of Stuart & Donna Franklin gave us great pleasure. 

Stuart order the Emperor Deluxe hot tub in the colour champagne & oak cabinet to compliment the gazebo and barbeque hut.

The natural colours of the hot tub match the wood effect the sheltered areas plus also merge with the natural greenery of the Stuarts garden.

Best Hot Tub Under £7,000 2019

Best Hot Tub Under £7,000 2019

This category is high on volume & quality of entries so to receive the Bronze Award on behalf of Phillip Cross was amazing. The Bronze was the first time we had 2 awards in the same catagory to compliment our silver for a similar project.

Phillip Cross had to use all his experience as an engineer to design the hot tub project at the family home, the biggest obstacle was to chisel the surrounding limescale to allow space for the hot tub to sit.

The project took 4 months to complete & as the area is high in limescale, Phil is very aware of maintaining the water balance especially maintaining PH levels.

Phil ordered the Duchess Spa Touch hot tub in pebble grey with steel grey cabinet.

Hot Tubs In A Holiday Setting 2019

Hot Tubs In A Holiday Setting 2019

We collected the Silver Award for the best hot tub in a holiday location on behalf of Natalie & Andy Soloman who ordered the Countesa hot tub in champagne shell with oak cabinet.

Andy & Natalie Solomon first hatched their plan for an up market glamping site in their native Shropshire. The plans were made but due to restrictions in planning their dreams dealt a temporary blow until Andy decided on a new location for the project ……. Limousin.

Limousin , is a region located in the south central France ,  280 miles south of Paris and 750 miles south of Shropshire !

Andy and Natalie’s project is also going to be featured in channel 4 documentary in spring of 2019.

 

Best Use Of Digital Media 2019

Best Use Of Digital Media 2019

Our work on Digital Media has earned us the Bronze Award at the recent British Pool & Hot Tub Awards.
Our media portfolio boasts over 200 videos & covers work from chemicals to user guides & maintenance tips.
The videos are widely available & we have received post comments from all over the world with USA & Europe very active in this area.
The goal for 2019 is to keep developing more advice videos to help new & existing hot tub owners & maintain the standard we have set.

 

 

British Pool & Hot Tub Awards 2019

British Pool & Hot Tub Awards 2019

These annual awards highlight the achievements of the wet leisure industry by showcasing the best examples of design, construction, installation & innovation.

This year the event was held at the Ricoh Arena In Coventry & Guest of Honour was Wasps rugby union star Charlie Matthews who presented awards on the evening.

In total we collected a record 6 awards, Silver for Hot Tub Health Benefits (Poseidon BP Deluxe)  , Silver for the Best Hot Tub Under £7,000 ( Emperor Deluxe ),Silver for Best Hot Tub in a Holiday Location ( Countesa with 282 upgrade ), Bronze for Best Use of Digital Media, Bronze for Best Hot Tub Under £7,000 ( Duchess ) plus a Merit Award for Hot Tub Happiness .

Hot Tubs Change Lives 2018

Best Hot Tub Health Benefits 2018

We were delighted the collect the Gold Award for the 3rd year in succession.

This time we collected Gold on behalf of Stephanie & Derek Headrige for the hydrotherapy benefits gained by their daughter Amy.

Amy uses her Perseus Deluxe 3-4 times a week & the hydrotherapy benefits help relieve pain from muscle spasms, improves circulation, helps maintain a range of motion in her joints, helps relaxation & most importantly allows her freedom and being able to spend quality time with friends &  family in an activity that can be enjoyed by all. 

 

 

 

Best Hot Tub Under £7,000 2018

Best Hot Tub Under £7,000 2018

This category is high on volume & quality of entries so to receive the Gold Award on behalf of Jill & Ken Dewhurst gave us great pleasure. Jill & Ken designed the garden alongside the delivery of their Duke Deluxe Spa Touch Smart hot tub.

The childrens play area ( they are grown up now! ), overgrown bushes & trees were all removed to create an more open space for Ken to start work to create a design which is not only amazing on the eye, but has all the preparation guidelines we recommend for a sunken hot tub project all ticked. 

The biggest compliment is to affirm that the garden design compliments the surrounding area of the West Wales countryside of Cwmsymlog. This project is without doubt one of the best designs we have had the privilege to work on.

Best Use of Digital Media 2018

Best Use of Digital Media 2018

Our work on Digital Media has earned us the Silver Award at the recent British Pool & Hot Tub Awards.

Our media portfolio boast over 200 videos & covers work from chemicals to user guides & maintenance tips.

With over 12,000 views on the hot tub preparation, 6000 views on cloudy water plus a staggering 42,000 views on how to use a balboa spa system, it re assures us that our work has demand & is appreciated by the hot tub public.

 

 

Hot Tubs In A Holiday Setting 2018

Hot Tubs In A Holiday Setting 2018

We collected the Bronze Award for the best hot tub in a holiday location on behalf Tony & Karen Davies of Otters Leap Lodge in North Devon.

Tony & Karen ordered the Countesa hot tub in colours to befit the furnishings of the luxury lodge and the hot tub was commissioned, photographed and sent over to the letting agents for advertising the property for summer 2017.

From launch until now, Otters Leap has generated an incredible utilisation rate of 93% which for a first season of work is incredible.

The agency who deal with many properties in the North Devon area have attributed this success down to the introduction of the hot tub.

 

British Pool & Hot Tub Awards 2018

British Pool & Hot Tub Awards 2018

These annual awards highlight the achievements of the wet leisure industry by showcasing the best examples of design, construction, installation & innovation.

This year the event was held at the Ricoh Arena In Coventry & Guest of Honour was 400 metre Olympic Champion Sally Gunnell OBE DL who presented the awards during the evening.

In total we collected 4 awards, Gold for Hot Tub Health Benefits , Gold for the Best Hot Tub Under £7,000 ( Duke Deluxe ), Silver for Best Use of Digital Media & Bronze for Best Hot Tub in a Holiday Location.

Best Use Of Digital Media 2017

Best Use Of Digital Media 2017

Our Hot Tub Suppliers website received Bronze award for the use of Digital Media in 2017, we was praised for the increased use of help videos on the website & that most of the media was concerned with help & advice rather than sales.

We have received comments & calls from user all over the UK and Europe on the help our video manuals have given.

 

Hot Tubs In A Holiday Setting 2017

Best Hot Tub In A Holiday Setting 2017

We collected the Bronze Award for the best hot tub in a holiday setting on behalf of Slate House Lodges. Slate House Lodges is situated in Powys an area boasting panoramic views over the tranquil mid–Wales countryside.

With such a relaxing and peaceful setting, the addition of a hot tub was an obvious option which has reaped benefits for the owner Mr Paul Jandrell.

So strong was Pauls instinct to invest in hot tubs, all the lodges were designed with an added private patio where a hot tub is situated.

The addition of the hot tub has increased demand & turnover of the business, the lodges of course receive reviews & they all mentioned the addition of the hot tub was a main factor in booking the lodge in what is a very competitive market.

 

 

Hot Tub Happiness 2017

Hot Tub Happiness 2017 

We won Gold Award in the category of Hot Tub Happiness in 2017.

This section specialises in the effect hot tubs have given to an individual and our story about our customer George Shillito. 

George is featured on the website on the buyer reviews banner because he was a buyer who came to use with questions & had some doubts, after our work he wrote an 800 word review plus sent us many images of his project and of him standing proud next to his new Countesa model.

This picture shows the pride & content deserving of the effort George placed in his project from his carefully draw up plans of his garden to help the installers, to his 800 word product review.

A true gent.

Hot Tubs Change Lives 2017

Hot Tub Health Benefits 2017

We collected the Gold Award on behalf of deserved winner Dayton Smith & parents Jamie & Elaine.

Jamie & Elaine ordered the Emperor Deluxe hot tub as part of a 3 year plan of setting up a sensory room at their home & buying physiotherapy equipment to help Dayton’s muscles to develop.

The hydrotherapy benefits of the hot tub, has gained muscletone & improved Daytons walking with his frame. 

British Pool & Hot Tub Awards 2017

British Pool & Hot Tub Awards 2017

The event held at the Ricoh Arena was another succesful evening with us collecting 4 awards including 2 Gold awards for Health Benefits plus Hot Tub Happiness .

We also Collected 2 Bronze Awards for Best Hot Tub In a Holiday Location plus Best Use of Digital Media .

Guest of honour was multi Paralympic champion Ellie Simmonds who presented the awards during the evening .

Best Hot Tub Website 2016

Best Website 2016

Our Hot Tub Suppliers website received the Bronze Award at the British Pool & Hot Tub Awards for 2016.

Always a very competitive field so to be voted in the top 3 websites in the country was a very proud achievement.

Use of digital media, the sense of realism with our reviews & articles was part of the strong the feedback we received. 

 

 

Hot Tubs Change Lives 2016

Hot Tub Health Benefits 2016

We collected the Gold Award for Hot Tubs Changes Lives, a category which highlights the health benefits of hot tubs & how they change the lives of those who use them for hydrotherapy.

Christian Rogers was the deserved winner & thanks to the work of parents Paul & Yvette, we supplied the Emperor Deluxe Hot tub which aided Christian immensely during his work before & after a life-changing operation which would enable him to walk unaided.

 

British Pool & Hot Tub Awards 2016

British Pool & Hot Tub Awards 2016

2016 was our first triumphant year at the British Pool & Hot Tub Awards held at the Coventry Ricoh Arena .

Hot Tub Suppliers collected Gold for the first time for Hot Tub Health Benefits plus a Bronze for the Best Website.

Again the elite of the wet leisure industry were in attendance as the best projects & designs in the Pool & Hot Tub were rewarded at this  prestigious event

Need some help or advice? Call 0116 251 3378 or email us at customercare@hottubsuppliers.com

Accreditations

Accreditaitons

Credit is subject to status and affordability. Terms & Conditions Apply. Hot Tub Suppliers Limited, 11 Midland Street Leicester LE1 1TG FRN: [654375] is a credit broker for the purpose of introducing credit provided by the lender Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC. Authorised and Regulated by the Financial Conduct Authority.

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