Hot Tubs Changes Lives Gold 2025

Michelle and Stuart’s journey to their dream hot tub is a testament to resilience and love. After Michelle’s spinal injury in 2012, which required extensive surgery, her recovery was long and difficult. Hydrotherapy became a hopeful solution, and a hot tub became their dream for healing. Stuart worked tirelessly to make this dream a reality, but in February 2023, he faced a heart attack, requiring limited work hours for his recovery. Despite these challenges, they saved bit by bit, and in October 2024, their dream came true. The hot tub now offers them physical relief, mental peace, and cherished moments together, symbolizing their journey of love, determination, and healing.

Michelle and Stuart's story received the coveted Gold Award for Hot Tubs Changes Lives at the 2025 British Pool and Hot Tub Awards. The model they chose was the 6 seater Monarch Pro

Hot Tubs Changes Lives 2025

John and Phyliss’s 50th wedding anniversary was originally meant to be celebrated with a special trip abroad. However, as Phyliss’s health declined due to Alzheimer’s, their plans shifted to a weekend getaway in Derbyshire with family from Caerphilly. At the lodge, they discovered the soothing benefits of a hot tub, where Phyliss found comfort and relaxation. Inspired by this experience, they decided to bring the relaxation home, turning their "holiday of a lifetime" into "a holiday for a lifetime." Now, with their own hot tub, they share peaceful moments of calm and togetherness, creating meaningful memories during their journey through life’s changes.

Phyliss's story received the Silver Award for Hot Tubs Changes Lives at the 2025 British Pool and Hot Tub Awards. The model they chose was the 6 seater Perseus Pro

Best Hot Tub In A Holiday Setting Silver 2025

Best Hot Tub In a Holiday Setting 2025

Normanton Park Gardens, a stunning five-bedroom country house in England’s smallest county, is set amidst three acres of landscaped grounds with panoramic views of Rutland Water. Originally a place of solace, it has been transformed into a refined retreat after a two-year renovation led by Eleanor Potter and her family. To enhance the guest experience, they installed a hot tub next to the sauna, creating a luxurious wellness area that has become a major highlight. The area is meticulously maintained with daily water testing, monthly bacteria checks, and quarterly legionella testing. Each guest receives a thorough handover on safe hot tub use, ensuring a relaxing and rejuvenating stay.

Normanton Park Gardens received a well-deserved Silver Award for the Best Hot Tub In a Holiday Setting at the 2025 British Pool and Hot Tub Awards. The model they chose was the Lodgic 282

Best Hot Tub In A Holiday Setting 2025

Bridlington Bay Retreat, located on the Yorkshire coast, is the ideal getaway for families and groups. Guests can cook on range ovens, play pool, or enjoy the astroturf football pitch. The Balboa hot tub offers a relaxing spot to soak up coastal vibes, accommodating up to 32 guests in two stylish boltholes. The retreat boasts modern interiors with coastal colors and contemporary bathrooms. The hot tub is meticulously maintained, with daily water tests, monthly bacteria checks, and quarterly legionella testing. After each stay, it is emptied, flushed, and refilled with fresh water. Dual control panels and an auto feeder ensure easy management, keeping the hot tub in peak condition.

Bridlington Bay Retreat received a well-deserved Silver Award for the Best Hot Tub In a Business Setting at the 2025 British Pool and Hot Tub Awards. The model they chose was the Lodgic 282

Best Hot Tub Under £14000 2025

Sonia Ghai created a garden area in memory of her late husband, Robinder, who passed away during the COVID pandemic. Designed for family and friends to gather and celebrate his life, the space includes comfortable furniture, an outdoor kitchen with a pizza oven, and spiral flame patio heaters for warmth. At its heart is a Balboa hot tub with Microsilk technology, offering therapeutic benefits and relaxation. The area features durable composite decking, a reinforced concrete base under the hot tub, and a grand gazebo overhead. With beautiful garden views, the hot tub provides a soothing hydrotherapy experience, blending nature and tranquility.

Sonia's efforts earned them a well-deserved Silver Award for the Best Hot Tub Under £14, 000 at the 2025 British Pool and Hot Tub Awards. The model they chose was the Aspire Microsilk

Best Hot Tub Under £14000 2025

When Lee and Dee Guy moved into their dream home in Stamford, Lincolnshire, they envisioned their garden as a creative space reflecting their love for design. Blending contemporary elegance with natural beauty, their garden features stone and slate pathways, a lush green lawn, and warm wood accents. The centerpiece is the Emperor Pro hot tub, surrounded by carefully selected planters to enhance its tranquil and luxurious feel. The result is a serene retreat that seamlessly integrates with their home, offering a perfect balance of modern design and nature, making the hot tub the ultimate space for relaxation.

Dee and Lee's efforts earned them a well-deserved Silver Award for the Best Hot Tub Under £14,000 at the 2025 British Pool and Hot Tub Awards. The model they chose was the Emperor Pro model .

Best Hot Tub Under £7000 2025

Piyush and Pina Patel created a garden that balances relaxation with the energy of their football-loving sons, Rishi and Keian. They transformed their long lawn into a play area with footballs, goal nets, and a practice wall for free-kick drills, allowing the boys to have fun and improve their skills at home. For family time, they added a Duke Deluxe hot tub with a midnight color, perfect for both daytime sophistication and vibrant nighttime glow. This garden has become a hub for play and relaxation, where the family enjoys both football practice and unwinding in the hot tub under the night sky.

Piyush and his family's efforts earned them a well-deserved Silver Award for the Best Hot Tub Under £7,000 at the 2025 British Pool and Hot Tub Awards. The model they chose was the Duke Deluxe

Best Hot Tub Under £7000 2025

When Adam Hurlin envisioned a Japanese garden, the discovery of a stunning 150-year-old olive tree led to a unique fusion of modern and Eastern influences. The design features a sleek main garden centered around the ancient tree and a tranquil Japanese courtyard.

To highlight contrast, black slate was used in the courtyard, while grey porcelain defines the main garden—symbolizing Yin and Yang. The transformation included removing a grassy bank and constructing a seamless retaining wall.

An upper-tier pergola was repurposed into a Balboa hot tub area, offering privacy and easy home access, while a planned office was relocated below. Inspired by the British Pool & Hot Tub Awards, the client now enjoys a sophisticated sanctuary blending modern elegance with serene tranquillity.

Adams efforts won him a deserved silver award at the 2025 British Pool and Hot Tub Awards.

Hot Tub Happiness 2025

John’s wife, Kay, recently celebrated her 50th birthday with their close friends—Sarah, Michael, Lorraine, and Paul. This group has been friends for years and meets up every few weeks to catch up and enjoy each other’s company.

Their gatherings always follow a familiar and much-loved tradition—after a great meal, they all end up in the hot tub. It’s the perfect spot to unwind, have a drink, and make the most of the bar.

Their friends travel from Derby and usually stay overnight. And while late nights are the norm, every now and then, they even catch a glimpse of daylight—believe it or not!

Best Use of Digital Media 2025

For yet another year, our team has taken home the Gold Award for Best Use of Digital Media at the prestigious British Pool & Hot Tub Awards. This accolade reaffirms our dedication to pushing the boundaries of digital innovation within the industry.

A Commitment to Innovation Our work in digital media is a continuous journey, evolving with the latest technological advancements and creative trends. From interactive content to cutting-edge marketing strategies, we remain at the forefront of digital excellence in the pool and spa industry

The Peter Newbery Award for Innovation 2024

The Peter Newbery Innovation Award

The hot tub service and maintenance industry has long been male-dominated, but change is happening. Brook Hovell, Customer Services Manager at Hot Tub Suppliers, is breaking barriers by taking on hands-on service roles, proving the need for more female engineers. After assisting a customer in person with a Balboa hot tub issue, Brook realized the value of a diverse and approachable service team. Her visits, especially to female and elderly customers, have been met with appreciation, highlighting the urgent need for gender balance in the field. Brook’s initiative is paving the way for inclusivity in the best hot tub industry.

The award was created to recognise Peter Newbery, who was a leader in the hot tub industry as the owner of Spaform. The award recognises individuals, companies, and organisations for their innovative approaches to the industry.

Hot Tubs Changes Lives 2024

After suffering a stroke in 2015, Keith Gair faced a long road to recovery, supported by his devoted wife, Geraldine. Moving from their life as publicans to their home in Gloucester, Geraldine managed everything so Keith could focus on rehabilitation. A doctor recommended hydrotherapy, leading Keith to invest in the best hot tub, the Zeus Pro, which has been essential to his routine for six years. The Zeus Pro Balboa hot tub provides relief, aiding his movement, mood, and overall well-being. With daily morning sessions, Keith feels refreshed and revitalized, crediting both the hot tub and Geraldine as his pillars of strength.

Keiths story received the Silver Award for Hot Tubs Changes Lives at the 2024 British Pool and Hot Tub Awards. The model they chose was the 3 seater Zeus Pro

Best Hot Tub In A Holiday Setting Silver 2024

Best Hot Tub In a Holiday Setting 2024

Sand Dancer in Beadnell, Northumberland, is a stunning New England-style holiday home just 200m from Beadnell Bay. Owned by Clare Eason, it sleeps six and features a best hot tub, the Lodgic 282, designed for guest enjoyment and easy management. With Lodgic Balboa hot tub dual control panels, WiFi remote access, and an inline chemical feeder, the setup ensures safety and efficiency. Guests love relaxing in the tub under Northumberland’s clear night skies after beach walks. Meticulously maintained with regular water testing, the hot tub is a key attraction, making Sand Dancer a top holiday choice.

Clare received a well-deserved Silver Award for the Best Hot Tub In a Holiday Setting at the 2024 British Pool and Hot Tub Awards. The model they chose was the Lodgic 282

Best Hot Tub In A Holiday Setting 2024

Headland Heights in Blue Anchor, West Somerset, offers breathtaking views of the coast, Exmoor, and the historic West Somerset Steam Railway. Acquired by Francis and Lisa Heywood in 2021, the property underwent a luxury renovation, including the addition of best hot tubs to three of the four apartments, significantly boosting year-round bookings. The Monarch Pro Balboa hot tub at Headland Heights is meticulously maintained, with daily water testing and strict hygiene protocols. With plans to add a fourth hot tub, the business continues to thrive, offering guests the perfect blend of relaxation, stunning scenery, and nostalgia.

Headland Heights earned them a well-deserved Bronze Award for the Best Hot Tub In a Business Setting at the 2024 British Pool and Hot Tub Awards. The model they chose was the Monarch Pro

Best Hot Tub Under £14000 2024

Dominic Allen spent 7 years rebuilding Wenlock House into a stunning Queen Anne-style Georgian home, blending modern efficiency with timeless design. As part of the upgrade, he replaced the old tub with the best hot tub, the Mardi Gras model, featuring a Balboa hot tub control system, dynamic jets, Bluetooth, and WiFi. To enhance efficiency, he installed a Balboa Clime8zone heat pump, cutting running costs to just £1.70 per day. Positioned for optimal performance without obstructing garden views, this eco-friendly, high-tech hot tub perfectly complements Dominic’s vision of style, efficiency, and sustainability.

Dominic and his family's efforts earned them a well-deserved Silver Award for the Best Hot Tub Under £14, 000 at the 2024 British Pool and Hot Tub Awards. The model they chose was the 8-seater Mardi Gras along side the Balboa Clim8zone heat pump

Best Hot Tub Under £14000 2024

Adam designed the best hot tub space for his daughter Georgina, who has severe allergies, creating a safe and relaxing retreat at home. The project, approved in 2022, features a pool, solarium, steam room, and the Emperor Pro Balboa hot tub with the Clim8zone heat pump for efficiency. Positioned for maximum sun and views, the hot tub is sunk 50cm into Camaru wood decking, treated with Dutch oil for safety. The removable decking ensures easy maintenance, while the heat pump optimizes energy use. This blend of modern and historic design provides a luxurious, eco-friendly escape for the family.

Adam and his family's efforts earned them a well-deserved Silver Award for the Best Hot Tub Under £14,000 at the 2024 British Pool and Hot Tub Awards. The model they chose was the Emperor Pro model with the Clim8zone heat pump

Best Hot Tub Under £7000 2024

During lockdown, Mohsin Omarji and his family transformed their outdoor space into a stunning garden retreat, featuring a seating area, gazebo, decking, artificial grass, a BBQ section, marble tiles, wood cladding, LED features, a TV, and a best hot tub. Despite restrictions, they built it themselves, outsourcing only specialised tasks like electrics and the concrete base. The result is a beautifully designed, all-weather sanctuary where they enjoy their Mardi gras Balboa hot tub multiple times a week, making the most of their dream outdoor space all year round.

Mohsin and his family's efforts earned them a well-deserved Gold Award for the Best Hot Tub Under £7,000 at the 2024 British Pool and Hot Tub Awards. The model they chose was the 8-seater Mardi Gras.

Best Hot Tub Under £7000 2024

Maneesh Bhatia has created a beautiful garden at his home in Great Glen, Leicestershire, inspired by his love of the outdoors. The garden features over 80 trees, a rock garden centerpiece with water features, and a personal shrine to his late Labrador, Barney. The hot tub is centrally located on sturdy composite decking, offering views of the countryside and Burton Brook, while ensuring easy access for maintenance. Maneesh and his family use the hot tub regularly, with Maneesh enjoying evening dips after his stressful shifts at Leicester General Hospital. The garden, a two-year project, continues to evolve as trees grow, complementing the beauty of his home and its surroundings.

Maneesh's efforts won him a deserved silver award at the 2024 British Pool and Hot Tub Awards.

Hot Tub Happiness 2024

On this particular evening, Stuart had “one of those days,” and as soon as he got home from work, all he wanted was to relax in the hot tub. Stuart and his wife, Helen, are huge hot tub enthusiasts and spend most evenings in theirs. Their garden has become a social hub, where they frequently gather with neighbors, friends, and family.

Their love for hot tub life earned them the gold award in the British Pool & Hot Tub Awards for the Best Lifestyle Image of 2024.

Best Use Of Digital Media 2024

We use underwater cameras to showcase the power of jets in our product videos, and our latest innovation is filming aerial views of the best hot tubs and their surroundings using drones. Filming with drones requires an aviator license, which we obtained for a shoot at a buyer’s home. The result now features prominently on our homepage. In 2024, we plan to create more hot tub drone landscapes to inspire potential buyers. Beyond digital media, we engage with customers daily to discuss delivery logistics and offer maintenance consultations.

Hot Tubs Change Lives 2023

From an early age Swarn Singh Nanuwa was diagnosed with polio which never effected his working and family life of bring up 4 children and running a successful clothing business with wife Surjit and son Tejvir. Now retired Swarn started to feel the effects of many years of hard work which resulted in the requirement of a spinal operation in 2020 to help him obtain more movement and flexibility and reduce pain Its not just Swarn who enjoys the hot tub with devoted wife Surjit joining him plus his visiting grandchildren. Surjit is a keen gardener and also find the therapeutic qualities after a day of pruning and weeding! Swarn said “ the hot tub is so important to my daily routine , I use it in the mornings and it helps my mobility and gives me a pain free day , the days I don’t use the hot tub I can feel the difference the hot tub makes , it’s also nice that my wife Surjit can join me as she gets aches and pains from her love of gardening “

Best Hot Tub in A Holiday Setting 2023

Jane Barber & Simon Kemp decided during lockdown 2020 to renovate their old barn at Lovaton Farm into a guest house to bring some extra revenue. Jane & Simon found the hot tub very popular with guests and their analytics has seen the search term “hot tub “used allot when receiving booking. In the first year of operation, they received 84% of occupancy with more than surpassed their expectations.

Orchard barn is located in Mid-Devon on the northern fringe of Dartmoor with easy access to the beaches on all Devon’s coast plus the Eden project in Cornwall. The renovation was rebranded “Orchard Barn” and is unsurprisingly, located on the farm next to the Orchard.Guests make use of part of this during their stay and can have apples during the apple season. Jane & Simon also provide apple juice from the orchard as part of the guest’s welcome pack. The hot tub is located in a wide terraced area secluded by stone-walled area for added privacy & style.

Best Hot Tub Under £7,000 2023

This is the stunning project from hot tub owner Ian Gibson who designed this luxury landscape to accommodate the Lord Deluxe hot tub.
The property is a stunning coastal bespoke house in West Cornwall.

The terraces & balcony designed to capture the outrageous panoramic Ocean views. The terrace itself is made from a special Resin Bond - with the equivalent of over 1 million recycled plastic straws.

The views are amazing & Ian project was a deserving winner.

Best Hot Tub Over £7,000 2023

When Kate and Darren Pizer decided on a garden renovation, a hot tub to compliment the project was top of the list

The garden design is mix of natural and modern with porcelain tiles, solid wood beams and touches of Scottish pebble which garnishes the hot tub surround and flower beds. The choice of hot tub colour for Kate and Darren had to compliment their creative flair so they opted for the Emperor Pro in the pebble grey shell with midnight grey cabinet. The final touches to the landscape design are the stone BBQ, lounge furniture and planters, all kept within the minimalistic and stylish design brief.

The versatile garden design can be used 12 months a year and most notably during the long summers where Kate and Darren enjoyed many memorable evenings.

Hot Tub Happiness 2023

The best lifestyle image of 2023 is hot tub owner Debs Morgan Jones and her one-year new foundland dog Bertie.
The Perseus Pro is a large hot tub so with Bertie peering over the top we can see that for such tender years, Bertie has grown fast!
Hot tub happiness is a category which lets all have some fun and this image definitely captures this vibe and Bertie is a deserved winner

Best Use Of Digital Media 2023

With the changing world landscape of the last 24 months, the need for invention with digital media has never been so important for now and future years.Interaction via digital media has never been so important as we find ways to communicate in a safe and cost-effective way. With rising fuel and energy bills plus the worry on environmental issues, it’s important we find ways to communicate with customers in an efficient and practical way. With hot tub deliveries & preparation being so detailed at times, what would have been a site survey in previous years has been replaced with interactive chats using What’s App to deliver digital media for later discuss over the phone.From access advice for delivery to images of the base and power, the flow of images from the buyer to our team is fast, clean, unobtrusive, effective, green and safe. With costs escalating in all areas, the cost of WIFI still remains stable so if we can use this area of business in more levels it can only help.

Hot Tubs Change Lives 2022

Elle Hennin was diagnosed at the age of just 9 months with epilepsy and as the years progressed the situation grew worst and at the tender age of 6, Elle was diagnosed with a severe form of epilepsy called Intractable complex syndrome epilepsy (Lennox Gastaut) Phenotype. Elles condition requires 24-hour care and multiple medicine and interventions, it will this in mind that parents Michelle & Jamie decided on buying a hot tub with hydrotherapy benefits to help Elle and provide something that the whole family can enjoy together.

Michelle quoted “We don't let her condition define her. We live life to the full and live for every day. She is completely safe whilst supervised and we hoist her out if interventions are needed.Thanks to the hot tub for giving her freedom and enjoyment, to see her face enjoying family and friends time is just the best feeling “

Best Use Of Digital Media 2022

With hot tub deliveries & preparation being so detailed at times, what would have been a site survey in previous years has been replaced with interactive chats using What’s App to deliver digital media for later discuss over the phone.

From access advice for delivery to images of the base and power, the flow of images from the buyer to our team is fast, clean, unobtrusive, effective, green and safe. Digital media is used in the initial stage and then later when we send interactive brochures plus user videos from our you tube portfolio of 260 videos.Our you tube channel now has over 1200 subscribers with 367,000 total views this year which is 8200 hours of watch time which clearly shows the demand for creative digital media at this present time.

https://www.youtube.com/c/HotTubSuppliers

Best Hot Tub in A Holiday Setting 2022

Greg & Danielle Spencer purchased West View Beach House 3 years ago, it was in need of repair with no heating, kitchen and power.Greg gradually built the property to what is today which is a fully functional air bnb with a hot tub situated perfectly to survey picturesque views of the Irish Sea lapping the Cumbrian coast with the faint view of the isle of man in the distance.

The air bnb has gained fantastic reviews with the hot tub mentioned in most, the hot tub is emptied & flushed after each guest and the fresh water balance is tested & treated daily with records kept.

A beautiful setting with amazing views from the seat of a bubbling relaxing hot tub, what more can you want?

Best Hot Tub Under £7,000 2022

When an electrical fault set fire to Adam Collins garden area it was basically start again with this development and design of a new gardenThe project started in 2021 with the objective to create a modern, clean and attractive design with space and amenities within easy access.With a swimming pool and outdoor kitchen already in the plans, a hot tub was the perfect addition in a midnight grey colour to match the ceramic tiles and granite.Colour co-coordinated, clean and modern, this hot tub project delivered on what Adam wanted and the results are simply stunning.

With 3 side closed off, the Duchess Pro was chosen due to the size and shape that would fit perfectly into the space with cramping the area. It also had all the features Adam wanted from his hot tub.

Best Hot Tub Over £7,000 2022

When thinking of ideas to restore a tired section of their garden, Ajay & Kavita Murgai decided to treat themselves and their children to a sunken Perseus Pro hot tub and matching sunken fire pit to pass time during the first phases of lockdown.The design ethic is primary natural theme with a mix of weatherproof wood cladding, porcelain stone tiles and a flower border of solar white pebbles.

This combination matches the colour of the hot tub with the added touch of sporadic LED lights to give light and atmosphere to the design. The design is both practical & stunning with a resulting seamless creation that flows effortlessly along the garden.

Hot Tub Happiness 2022

The Hot Tub Happiness award is a light hearted view of hot tubs and the fun families have with them.

The image shows our customer Gavin with his daughter Jasmine messing around during lockdown after a long week as a key worker.

Gavin explains

"Jasmine aged 5 decided she would pour a load of washing up liquid into the hottub and turn on the waterfall. (I know this is not good for the pumps) By the time i realised she had done it was pouring out the sides. So I jumped in had a bit of fun and then had to empty it"

The Ducks name is Daisy !

Best Use Of Digital Media 2022

The download a brochure section of the Hot Tub Supplier’s website is a section packed full of information for hot tub owners.

What makes the download a brochure stands out more is the stand out display format which takes the user experience to a whole new level

The latest technology is on show with an interactive flip page format with clickable links and embedded videos to give the viewer the most immersive experience in the industry.Each page is easy to read and can we viewed clearly via any media device hence reducing the need to print.

They can also be downloaded for easy later reference.

https://www.hottubsuppliers.com/download-a-brochure

Hot Tubs Change Lives 2021

George Button was diagnosed with Hypermobility Syndrome around the age of 1 when the constant numb pain in his joints was resulting in sleepless night and allot of concern for parents Emma & Lee

Hypermobility Syndrome is a condition which results in joint & ligament pain, stiffness, fatigue plus the risk of constant dislocations.

Since using the hot tub George is more relaxed and sleeps better with the ease of pain in his joints. The hot tub is a daily routine which George enjoys and looks forward to. The weightlessness, the jets power, the warm water, water features & lights are all a factor in Georges enjoyment and comfort.

The hot tub has been an essential addition to the household and Emma and Lee would have no hesitation to recommending the hydrotherapy qualities of a hot tub to any family in the same circumstances.

Best Use of Digital Media 2021

With the changing world landscape of the last 12 months, the need for invention with digital media has never been so important for now and future years.The way we communicate and interact has been reduced to emails, phone calls and zoom meetings which when it comes to delivering and installing hot tubs this can create barriers which need to be overcome.Service is still service, so when a hot tub is delivered we use every dimension of digital media to ensure our customer is informed and well versed on their new hot tub. With information available online in the form of PDF manuals and video tutorials.Our You Tube channel now has over 1200 subscribers with total views averaging to around 1000 views a day.

The YouTube channel is the largest in the industry with help & advice for all hot tub users accessible 24/7

Hot Tub Happiness 2021

Chris is a key worker with the NHS and the image is of Chris relaxing in the hot tub after an exhausting 15 hour shift in the ICT unit of the hospital during the height of the first lockdown.Chris returned home exhausted with aches to her feet and ankles so went directly to the hot tub to relax and ease the aches with a cold glass of water from her husband Oliver who is also a key worker.

“Its hard to explain the emotional impact of seeing your shiny new hot tub arrive when you are locked down as a young family with parents who are frontline medical key workers. It was almost an occasion to shed a tear of utter relief and joy at the new ways we could recover from work pressures and spend time as a family and make fond memories. Getting the hot tub did just that. It gave us a new found freedom to enjoy the outdoors as a family, but also an area of tranquillity to escape the pressures of providing clinical care in the midst if Covid-19 restrictions.

Hot Tub Happiness 2021

Daniel & Kelly Bell contacted us in May when they reluctantly cancelled their 2020 holiday due to the travel restrictions, instead they decided to invest their refund on a hot tub. This year has been full of delays but for this couple it ended up being the perfect timing. As the time went on it got closer it got closer to Daniel & Kelly’s wedding anniversary. Daniel decided to turn it into a surprise for his wife and we managed to arrange for the hot tub to be delivered the day before. So, they could spend the day relaxing in their brand-new hot tub.

Unfortunately, the happy ending wasn’t that straight forward, we had a tough time getting the hot tub into their garden. Thankfully their kind neighbours allowed us to take down some of their fencing and go through their garden. Daniels romantic plan, nearly didn’t come together. Daniel adds “It's safe to say that the look on my wife's face when she got home from work was well worth it!!”

Best Hot Tub in A Holiday Setting 2021

Ty Grug is a area of land on the west coast of wales with is now a ran as a glamping site by Patricia Badcock. Ty Grug is family run & everything that’s been built has been materials & timber reusable from Ty Grug itself trying to maintain an ECO friendly way of building.Regular testing of the hot tub water balance is reported and monitored discreetly at pre scheduled times each day to in the full knowledge of the lodge occupiers.The addition of the hot tub has increased demand and turnover of the business, the lodges have been kept very busy and potential was very good except for the pandemic

Patricia Commented "We aim to continue the moto of putting ty grug back on the map & welcome people from all paths of life"

Happy Glamping

Hot Tubs Change Lives 2020

Alison & Simon Bakewell have many reasons for using their hot tub for health benefits. Both have had severe health problems this decade, & the hot tub along with excellent medical staff & paramedics, have helped them still be here to discuss their story.

November 2011 all was well until Simon, Alison & their daughter Molly were walking in Leicester when Simon collapsed with a cardiac arrest. Paramedics were soon on the scene & discovered Simon dead on their arrival. Paramedics however managed to revive Simon on the road & then again after he passed away for a 2^nd time in the ambulance, where again the incredible paramedics managed to bring him round.

The hot tub is now an essential part of the week for Simon, Alison & Molly. Hydrotherapy apart, the hot tub brings them all together so they sit as a family and relax.

Hot Tub Happiness 2020

We were delighted to accept the gold award in the 'Hot Tub Happiness' category and this was the icing on the cake!

This is the first time we had seen a hot tub cake, this was a very special day and the image of Poppy with her cake speaks a thousand words on how special any child would feel on their birthday plus the sheer elation of such an amazing birthday present.

The image was taken on the day of Poppy’s 9th birthday party, the hot tub they ordered was a double birthday present for Poppy's 9th birthday and Michelle's 40th birthday. The image of Poppy with her father Stephen cutting her birthday cake which was made to the style of a hot tub!

Hot Tubs In A Holiday Setting 2020

We recieved the Bronze award in the 'Hot Tubs In A Holiday Setting' for our Countesa Hot Tub at Slate House Lodges

Slate House Lodges is situated in Powys an area boasting panoramic views over the tranquil mid–Wales countryside. The lodge nestles on the edge of a working farm close to Caersws village, this idyllic combination of secluded rural peace and luxurious living creates a truly special Welsh escape.

In 2018 slate house lodges was a finalist in the Hoseasons diamond award for best lodges plus has a 5-star rating from the Welsh tourist board for self-catering. Now in 2020 Slate House Lodges is a Bronze award winner.

Residential Hot Tubs Below £7,000 2020

Our Lord Hot Tub was awarded the Silver award in the 'Residential Hot Tubs Below £7,000'

This hot tub project was the brain child of Colin Long. Colin wanted to design an area for the hot tub which was private with maximum views of his gardens and rich landscape of the surrounding areas.

Colin wanted a circular hot tub and ourselves with Colin spent time with dimensions and specifications to ensure the project was precise to each point of developing a design both each catching yet practical.

Best Use Of Digital Media 2020

At Hot Tub Suppliers our digital media initiative is to give the most complete & clear advice on the process of acquiring, preparing and maintaining a hot tub.

The entry is dedicated to one particular section of the website called buyer advice

EUSA Best Domestic Hot Tub 2018

We won the bronze award at the European Union Swimming Pool & Spa Association (EUSA) Awards held in Lyon France.

The awards were the climax to the 4-day show which is the biggest in Europe & attended by exhibitors & visitors from all over the world.

Our award was for the best domestic hot tub category, this was a project submitted by our buyer, Jill & Ken Dewhurst who designed a project with the purchase of their Duke Deluxe hot tub in midnight grey which was perfection both technically & visually.

EUSA presents 2700 companies across Europe so to be in the top 3 is an amazing achievement & we were very honoured & proud to collect the award from EUSA President Mille Ornmark with BISHTA managing director Chris Hayes in close attendance.

Best Hot Tub Health Benefits 2019

Joseph Blease was first diagnosed at the age of 5 with Spastic Quadriplegia Cerebral Palsy

This condition effects all 4 limbs (arms and legs) with restricted movement throughout the body. If this was not bad enough, Joseph was registered blind as well and it was decided he required 24 hour personal care.

Peter, Joes father called ourselves in spring 2017 about hot tubs with good hydrotherapy.

Peter called us after the school where Joseph attends recommended hydrotherapy as a way to improve Joseph’s movement, Peter then decided on a hot tub and together we discussed models and in November 2017 we delivered and installed the Zspas Poseidon model.

Hot Tub Happiness 2019

We was delighted to collected the Merit Award in the catagory "Hot Tub Happiness".

The image which we entered is one our favourites from our buyers Mark & Judith Apps with son Ryan.

The image was taken soon after the hot tub was delivered & captures the collective family mood which the new Poseidon Deluxe hot tub bought.

Best Hot Tub Under £7,000 2019

This category is high on volume & quality of entries so to receive the Silver Award on behalf of Stuart & Donna Franklin gave us great pleasure.

Stuart order the Emperor Deluxe hot tub in the colour champagne & oak cabinet to compliment the gazebo and barbeque hut.

The natural colours of the hot tub match the wood effect the sheltered areas plus also merge with the natural greenery of the Stuarts garden.

Best Hot Tub Under £7,000 2019

This category is high on volume & quality of entries so to receive the Bronze Award on behalf of Phillip Cross was amazing. The Bronze was the first time we had 2 awards in the same catagory to compliment our silver for a similar project.

Phillip Cross had to use all his experience as an engineer to design the hot tub project at the family home, the biggest obstacle was to chisel the surrounding limescale to allow space for the hot tub to sit.

The project took 4 months to complete & as the area is high in limescale, Phil is very aware of maintaining the water balance especially maintaining PH levels.

Phil ordered the Duchess Spa Touch hot tub in pebble grey with steel grey cabinet.

Hot Tubs In A Holiday Setting 2019

We collected the Silver Award for the best hot tub in a holiday location on behalf of Natalie & Andy Soloman who ordered the Countesa hot tub in champagne shell with oak cabinet.

Andy & Natalie Solomon first hatched their plan for an up market glamping site in their native Shropshire. The plans were made but due to restrictions in planning their dreams dealt a temporary blow until Andy decided on a new location for the project ……. Limousin.

Limousin , is a region located in the south central France , 280 miles south of Paris and 750 miles south of Shropshire !

Andy and Natalie’s project is also going to be featured in channel 4 documentary in spring of 2019.

Best Use Of Digital Media 2019

Our work on Digital Media has earned us the Bronze Award at the recent British Pool & Hot Tub Awards.
Our media portfolio boasts over 200 videos & covers work from chemicals to user guides & maintenance tips.
The videos are widely available & we have received post comments from all over the world with USA & Europe very active in this area.
The goal for 2019 is to keep developing more advice videos to help new & existing hot tub owners & maintain the standard we have set.

British Pool & Hot Tub Awards 2019

These annual awards highlight the achievements of the wet leisure industry by showcasing the best examples of design, construction, installation & innovation.

This year the event was held at the Ricoh Arena In Coventry & Guest of Honour was Wasps rugby union star Charlie Matthews who presented awards on the evening.

In total we collected a record 6 awards, Silver for Hot Tub Health Benefits (Poseidon BP Deluxe) , Silver for the Best Hot Tub Under £7,000 ( Emperor Deluxe ),Silver for Best Hot Tub in a Holiday Location ( Countesa with 282 upgrade ), Bronze for Best Use of Digital Media, Bronze for Best Hot Tub Under £7,000 ( Duchess ) plus a Merit Award for Hot Tub Happiness .

Best Hot Tub Health Benefits 2018

We were delighted the collect the Gold Award for the 3rd year in succession.

This time we collected Gold on behalf of Stephanie & Derek Headrige for the hydrotherapy benefits gained by their daughter Amy.

Amy uses her Perseus Deluxe 3-4 times a week & the hydrotherapy benefits help relieve pain from muscle spasms, improves circulation, helps maintain a range of motion in her joints, helps relaxation & most importantly allows her freedom and being able to spend quality time with friends & family in an activity that can be enjoyed by all.

Best Hot Tub Under £7,000 2018

This category is high on volume & quality of entries so to receive the Gold Award on behalf of Jill & Ken Dewhurst gave us great pleasure. Jill & Ken designed the garden alongside the delivery of their Duke Deluxe Spa Touch Smart hot tub.

The childrens play area ( they are grown up now! ), overgrown bushes & trees were all removed to create an more open space for Ken to start work to create a design which is not only amazing on the eye, but has all the preparation guidelines we recommend for a sunken hot tub project all ticked.

The biggest compliment is to affirm that the garden design compliments the surrounding area of the West Wales countryside of Cwmsymlog. This project is without doubt one of the best designs we have had the privilege to work on.

Best Use of Digital Media 2018

Our work on Digital Media has earned us the Silver Award at the recent British Pool & Hot Tub Awards.

Our media portfolio boast over 200 videos & covers work from chemicals to user guides & maintenance tips.

With over 12,000 views on the hot tub preparation, 6000 views on cloudy water plus a staggering 42,000 views on how to use a balboa spa system, it re assures us that our work has demand & is appreciated by the hot tub public.

Hot Tubs In A Holiday Setting 2018

We collected the Bronze Award for the best hot tub in a holiday location on behalf Tony & Karen Davies of Otters Leap Lodge in North Devon.

Tony & Karen ordered the Countesa hot tub in colours to befit the furnishings of the luxury lodge and the hot tub was commissioned, photographed and sent over to the letting agents for advertising the property for summer 2017.

From launch until now, Otters Leap has generated an incredible utilisation rate of 93% which for a first season of work is incredible.

The agency who deal with many properties in the North Devon area have attributed this success down to the introduction of the hot tub.

British Pool & Hot Tub Awards 2018

These annual awards highlight the achievements of the wet leisure industry by showcasing the best examples of design, construction, installation & innovation.

This year the event was held at the Ricoh Arena In Coventry & Guest of Honour was 400 metre Olympic Champion Sally Gunnell OBE DL who presented the awards during the evening.

In total we collected 4 awards, Gold for Hot Tub Health Benefits , Gold for the Best Hot Tub Under £7,000 ( Duke Deluxe ), Silver for Best Use of Digital Media & Bronze for Best Hot Tub in a Holiday Location.

Best Use Of Digital Media 2017

Our Hot Tub Suppliers website received Bronze award for the use of Digital Media in 2017, we was praised for the increased use of help videos on the website & that most of the media was concerned with help & advice rather than sales.

We have received comments & calls from user all over the UK and Europe on the help our video manuals have given.

Best Hot Tub In A Holiday Setting 2017

We collected the Bronze Award for the best hot tub in a holiday setting on behalf of Slate House Lodges. Slate House Lodges is situated in Powys an area boasting panoramic views over the tranquil mid–Wales countryside.

With such a relaxing and peaceful setting, the addition of a hot tub was an obvious option which has reaped benefits for the owner Mr Paul Jandrell.

So strong was Pauls instinct to invest in hot tubs, all the lodges were designed with an added private patio where a hot tub is situated.

The addition of the hot tub has increased demand & turnover of the business, the lodges of course receive reviews & they all mentioned the addition of the hot tub was a main factor in booking the lodge in what is a very competitive market.

Hot Tub Happiness 2017

We won Gold Award in the category of Hot Tub Happiness in 2017.

This section specialises in the effect hot tubs have given to an individual and our story about our customer George Shillito.

George is featured on the website on the buyer reviews banner because he was a buyer who came to use with questions & had some doubts, after our work he wrote an 800 word review plus sent us many images of his project and of him standing proud next to his new Countesa model.

This picture shows the pride & content deserving of the effort George placed in his project from his carefully draw up plans of his garden to help the installers, to his 800 word product review.

A true gent.

Hot Tub Health Benefits 2017

We collected the Gold Award on behalf of deserved winner Dayton Smith & parents Jamie & Elaine.

Jamie & Elaine ordered the Emperor Deluxe hot tub as part of a 3 year plan of setting up a sensory room at their home & buying physiotherapy equipment to help Dayton’s muscles to develop.

The hydrotherapy benefits of the hot tub, has gained muscletone & improved Daytons walking with his frame.

British Pool & Hot Tub Awards 2017

The event held at the Ricoh Arena was another succesful evening with us collecting 4 awards including 2 Gold awards for Health Benefits plus Hot Tub Happiness .

We also Collected 2 Bronze Awards for Best Hot Tub In a Holiday Location plus Best Use of Digital Media .

Guest of honour was multi Paralympic champion Ellie Simmonds who presented the awards during the evening .

Best Website 2016

Our Hot Tub Suppliers website received the Bronze Award at the British Pool & Hot Tub Awards for 2016.

Always a very competitive field so to be voted in the top 3 websites in the country was a very proud achievement.

Use of digital media, the sense of realism with our reviews & articles was part of the strong the feedback we received.

Hot Tub Health Benefits 2016

We collected the Gold Award for Hot Tubs Changes Lives, a category which highlights the health benefits of hot tubs & how they change the lives of those who use them for hydrotherapy.

Christian Rogers was the deserved winner & thanks to the work of parents Paul & Yvette, we supplied the Emperor Deluxe Hot tub which aided Christian immensely during his work before & after a life-changing operation which would enable him to walk unaided.

British Pool & Hot Tub Awards 2016

2016 was our first triumphant year at the British Pool & Hot Tub Awards held at the Coventry Ricoh Arena .

Hot Tub Suppliers collected Gold for the first time for Hot Tub Health Benefits plus a Bronze for the Best Website.

Again the elite of the wet leisure industry were in attendance as the best projects & designs in the Pool & Hot Tub were rewarded at this prestigious event

Award Winners

Hot Tubs Changes Lives Gold 2025

Hot Tubs Changes Lives 2025

Best Hot Tub In a Holiday Setting 2025

Best Hot Tub In A Holiday Setting 2025

Best Hot Tub Under £14000 2025

Best Hot Tub Under £14000 2025

Best Hot Tub Under £7000 2025

Best Hot Tub Under £7000 2025

Hot Tub Happiness 2025

Best Use of Digital Media 2025

The Peter Newbery Innovation Award

Hot Tubs Changes Lives 2024

Best Hot Tub In a Holiday Setting 2024

Best Hot Tub In A Holiday Setting 2024

Best Hot Tub Under £14000 2024

Best Hot Tub Under £14000 2024

Best Hot Tub Under £7000 2024

Best Hot Tub Under £7000 2024

Hot Tub Happiness 2024

Best Use Of Digital Media 2024

Hot Tubs Change Lives 2023

Best Hot Tub in A Holiday Setting 2023

Best Hot Tub Under £7,000 2023

Best Hot Tub Over £7,000 2023

Hot Tub Happiness 2023

Best Use Of Digital Media 2023

Hot Tubs Change Lives 2022

Best Use Of Digital Media 2022

Best Hot Tub in A Holiday Setting 2022

Best Hot Tub Under £7,000 2022

Best Hot Tub Over £7,000 2022

Hot Tub Happiness 2022

Best Use Of Digital Media 2022

Hot Tubs Change Lives 2021

Best Use of Digital Media 2021

Hot Tub Happiness 2021

Hot Tub Happiness 2021

Best Hot Tub in A Holiday Setting 2021

Hot Tubs Change Lives 2020

Hot Tub Happiness 2020

Hot Tubs In A Holiday Setting 2020

Residential Hot Tubs Below £7,000 2020

Best Use Of Digital Media 2020

EUSA Best Domestic Hot Tub 2018

Best Hot Tub Health Benefits 2019

Hot Tub Happiness 2019

Best Hot Tub Under £7,000 2019

Best Hot Tub Under £7,000 2019

Hot Tubs In A Holiday Setting 2019

Best Use Of Digital Media 2019

British Pool & Hot Tub Awards 2019

Best Hot Tub Health Benefits 2018

Best Hot Tub Under £7,000 2018

Best Use of Digital Media 2018

Hot Tubs In A Holiday Setting 2018

British Pool & Hot Tub Awards 2018

Best Use Of Digital Media 2017

Best Hot Tub In A Holiday Setting 2017

Hot Tub Happiness 2017

Hot Tub Health Benefits 2017

British Pool & Hot Tub Awards 2017

Best Website 2016

Hot Tub Health Benefits 2016

British Pool & Hot Tub Awards 2016

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