I have recently bought the Pontus hot tub and was very impressed with the customer service this company provides.
As this is the first spa I have owned, I did a lot of research to begin with and chose to buy from hot tub suppliers based on reviews about their service.
From my first enquiry, Arun has been most friendly and helpful - nothing has been too much trouble for him. The challenge we faced was getting the tub into my garden due to my location and Arun sourced a crane company near by to assist with the delivery to hoist it over my wall.
I then decided to build a new decking area for the tub to sit on as a feature of the garden to which Arun was most patient and kept in contact to make sure I was happy before the tub was delivered.
I also work out of the country for a few months at a time and was relying greatly on Arun and my family with the final arrangements. From my initial inquiry to date the support and service provided from everybody has been second to none.
Simon ordered a Pontus Deluxe in mosaic blue with an oak cabinet.
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