Hot Tub Review


I feel the need to email you regarding the installation of our hot tub.

We ordered this on the 1st June mid pandemic and expected a reasonably long lead time.  During the initial communications I found the team to be knowledgable and explained things in an easy to understand manner making our final decision to order a Prince Pro.

Whilst waiting for the installation I contacted you again to discuss the chemical kits and lid lifter, again very knowledgable and guided me through ordering the correct accessories.

The tub was eventually installed on the 15th September by Jim and Kevin.  We found them to be polite, taking pride in their work and nothing was too much trouble.  They worked well together and didn’t leave until near 6pm, a long day for them both, installing for us and another customer in Preston on the same day.

Kevin explained what we need to do weekly and also what we have to do with the chemicals.

Very happy with our tub and this is the finished result.

Darrell Watts

Runcorn | Prince Pro

Need some help or advice? Call 0116 251 3378 or email us at customercare@hottubsuppliers.com

Accreditations

Accreditaitons

Credit subject to status and affordability. Terms & Conditions Apply. Hot Tub Suppliers Limited, 11 Midland Street Leicester LE1 1TG FRN: [654375] is a credit broker and is Authorised and Regulated by the Financial Conduct Authority. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348. The register can be accessed through http://www.fca.org.uk

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