It's a real pleasure to write this review.
The customer service from HotTubSuppliers has been absolutely exceptional from the first phone call for some advice through the buying, install and after care Arun's advice, guidance and help has been been absolutely brilliant.
Quite frankly and with no hyperbole it's the best customer service we have received across any product or service over the last few years.
Following Arun's advice and our own research we bought an Apollo Deluxe in pebble grey and steel and we are absolutely delighted with it. Delivery took a few weeks as we were at the point of the model year when waiting enabled us to get an upgraded system.
The price was extremely competitive in fact far cheaper than many we looked at and the quality and performance has been absolutely top rate.We had a couple of minor snags and they both were dealt with quickly by Arun and his team.
For anyone who has had and enjoyed a Lay Z Spa and is wondering if stepping up to a fully featured tub justifies the considerable extra outlay then the answer is an unqualified yes.
We loved our Lay Z Spa and got a lot of use out of the two (and three pumps) we had over three year period. They are a great fun product but as you would expect at their price point considerably compromised in some aspects of their design, performance and longevity; our considerable use convinced us though that we would get value from going to a full hot tub. The Apollo is extremely efficient and empirically we would judge our electricity use actually going down despite the Apollo Deluxe being considerably more powerful.
Our Apollo Deluxe is fitted with the optional Wifi module and we highly recommend it. We have read about some people having trouble with it but it has been trouble free for us (we have a wifi extender close to the tub) the app isn't great and the initial setup is fiddly but it definitely adds flexibility to running the tub.
So in summary, great company, great product, great service and nice people.
Great service should be rewarded and we can unhesitatingly recommend HotTubSuppliers.
Regards Mike & Cindy
Mike & Cindy ordered the Apollo BP Deluxe with upgrade WIFI adapter .
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