This year we celebrate our 10th year anniversary of Hot Tub Suppliers in Leicester, the time has seen the company grow from solely hot tubs sales, to our present day 360 company incorporating sales, services, parts and repairs.
3 crucial partnerships have enabled us to grow into the respected company we are today and that is our union with BISHTA & The Balboa Water Group and most importantly, with our customers.
BISHTA is the British & Irish Swimming Pool & Hot Tub Association
Membership is limited to those who have the correct pedigree with both product and infrastructure it took us 18 months from application to be accepted.
BISHTA is an alliance which looks after the interests of both its members and more importantly the consumer & the ethics and standards its sets are clear for all members.
To have quality products, we need high quality parts & our connection with the Balboa Water Group has been very rewarding.
Balboa is regarded as the biggest and best suppliers of hot tub systems in the world and our partnership has enabled us to possess a wide range of Balboa systems within our range with products ranging from high-definition control panels to high tech Bluetooth & WIFI systems.
Our work with our customers has allowed us to achieve amazing buyer reviews and feedback, we are still a company that likes to talk to people and our advice both online and via our conversations has helped us bridge relationships with consumers which sadly lacks in some many businesses these days (we are consumers too!)
The last 3 years have been very challenging with issues on supply chains and shipping caused by so many factors we could not control. To keep our shape has been very difficult but we have come through this continuing phase unscaved with our hard earned reputation as strong as ever.
Lessons are constantly learned & we now have developed a more hot tub stock service approach with 90% of the luxury & premium hot tub range available for a delivery within 4 weeks.
Our award-winning website has grown in stature enriched with content on not only our products but also pages on different topics of hot tub advice. The articles are also backed up with videos on our YOU TUBE channel which has received multi millions of views.
From 2015, we have won awards at the British Pool & Hot Tub Awards winning a total 33 awards in 7 years including a record 7 awards in 2022. We have also been nominated for European Awards for best domestic hot tub on 3 occasions including this year 2022.
We have also been featured for the last 5 years in the What Pool & Hot Tub Top magazine “best hot tubs money can buy” edition which comes each year. Most of the current range have been featured in this time which is a proud achievement.
Our work has also been seen on TV with our hot tub supplied to the ITV reality show Love Island plus the Channel 4 show New Life In The Sun when we supplied a bespoke hot tub to be fitted in a treehouse at Chateau de Memanat a location based in the heart of the vineyards in central France ( yes it looks as good as it sounds !)
Progress means you never stand still and our immediate plans are for a new improved website , a new range of videos on products and practical tips plus initiating new products to keep pace with our every changing world.
We thank all those who we have worked with over the last 10 years for making the above possible & we look forward to another 10 years plus of progress which results with more success .