Excellent Customer Service
After many years of my children and I attempting to convince my wife we needed a Hot Tub, she finally gave in. We then spent what seemed like weeks researching Hot Tub vendors, where we got to the point of nearly purchasing one from a vendor showing at the Ideal Home Exhibition recently. However something stopped me, after all these years and a new found eagerness from my wife we chose not to purchase and the reason why!
The more superior offer of the Emperor with everything we required from Hot Tub Suppliers. Unbeatable value for money, for the Hot Tub we always wanted with all of the extras we required as standard. Lighting, jets, connectivity for a price a third of that we were going to pay…
All this, with the added value of excellent customer service from Arun, was the main reason we finally brought our long awaited Hot Tub. It seemed like Arun was always there for me whenever I asked a question, nothing was too much. Everything was done by email or online which suited me. We were able to select the most suitable Tub, accessories, preparation and arrange delivery without any fuss or concern.
The delivery was stress free, completed by Kenny and his helper. We removed one fence panel and the two guys unloaded the Tub through the gap, lowered it down a small drop to the garden and into position in minutes. Setup and commissioning all went as planned and we were up and running within 24hrs from delivery. Like all new toys, the tub is in constant use with someone in it at least 4 days per week, bringing us all so much pleasure. What’s great is all of the free information and guidance Hot Tub Suppliers provide via their internet site and you tube clips.
I have no hesitation with regards to recommending Hot Tub Suppliers to any of my friends, family or any other interested party who are looking to buy a Hot Tub.
Shannon ordered the Emperor hot tub in pebble grey and steel grey cabinet